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Parks fine group inc

monipod

Shiny_Rock
Joined
Jun 25, 2019
Messages
258
A lady asked if an eternity band could be resized down and he told her to go eat a cheeseburger! :oops2: Very uncalled for.
No, the conversation went like this:

Lady - Can this be resized to a 6?
Alex - No. You would have to take every stone out and rebuild with new setting.
Lady - Sizing beads?
Alex - Would be uncomfortable. Eat more cheeseburgers or wait for smaller size.

After this, many followers including the Lady herself posted laughing and cheeseburgers emojis. Alex then went on to discuss what you can/can't do with eternity ring sizing. No one seemed upset.

I'm sorry, and I get how bias will slant how we read things but there wasn't anything rude about that exchange. Warped sense of humour maybe? I just don't think we need to assassinate someone's character without actually reading what was written on Instagram.

Clearly many people have had negative experiences with him and I feel badly for them but as many pointed out, it's easy enough to go elsewhere. Many others have clearly had good experiences and are return customers.

The stone I bought from Alex arrived today and it is amazing. I let him know that it arrived safe and quickly asked his tip for a setting. He answered briefly as I expected but pleasantly, and asked me to send him a photo of what I end up doing with it.

I can only suggest that those who are on the fence check out his Instagram posts (all of them). He's not a bad guy and isn't impossible to work with.
 

bibiloves

Shiny_Rock
Joined
Sep 21, 2009
Messages
164
No, the conversation went like this:

Lady - Can this be resized to a 6?
Alex - No. You would have to take every stone out and rebuild with new setting.
Lady - Sizing beads?
Alex - Would be uncomfortable. Eat more cheeseburgers or wait for smaller size.

After this, many followers including the Lady herself posted laughing and cheeseburgers emojis. Alex then went on to discuss what you can/can't do with eternity ring sizing. No one seemed upset.

I'm sorry, and I get how bias will slant how we read things but there wasn't anything rude about that exchange. Warped sense of humour maybe? I just don't think we need to assassinate someone's character without actually reading what was written on Instagram.

Clearly many people have had negative experiences with him and I feel badly for them but as many pointed out, it's easy enough to go elsewhere. Many others have clearly had good experiences and are return customers.

The stone I bought from Alex arrived today and it is amazing. I let him know that it arrived safe and quickly asked his tip for a setting. He answered briefly as I expected but pleasantly, and asked me to send him a photo of what I end up doing with it.

I can only suggest that those who are on the fence check out his Instagram posts (all of them). He's not a bad guy and isn't impossible to work with.
He could have said "i wouldn't recommend sizing beads as it would be uncomfortable". No need for the cheeseburger comment. He's running a business after all, he doesn't have to be nice but at least be professional. I wonder how one would act if they receive this comment when asking about a ring in a jewelry store. Just because you're doing business on a social platform doesn't make it ok to spew out whatever comes to your mind. It's not professional, it's distasteful.
 

clearfading

Shiny_Rock
Joined
Mar 29, 2016
Messages
257
He is a jerk in my experience too. I'm not saying he is a bad guy but his customer skills are lacking. Didn't start out that way, would actually ask me questions back and had a good rapport but then came the snide and snarky comments and don't have time for this attitude and leave me alone kind of stuff...it was weird. I would say back, but you just asked me the question, now you say get lost when I answer. Anyways, I asked if an item was sold and he blocked me. Moving on...too bad he has this attitude as he is a reasonably priced vendor but I think that being said it went to his head and he just thinks, next.
 

autumngems

Brilliant_Rock
Premium
Joined
Jul 24, 2003
Messages
1,557
Haha, he must have seen my previous post about his attitude and blocked me because I don't see his IG posts now.
 

monipod

Shiny_Rock
Joined
Jun 25, 2019
Messages
258
He could have said "i wouldn't recommend sizing beads as it would be uncomfortable". No need for the cheeseburger comment. He's running a business after all, he doesn't have to be nice but at least be professional. I wonder how one would act if they receive this comment when asking about a ring in a jewelry store. Just because you're doing business on a social platform doesn't make it ok to spew out whatever comes to your mind. It's not professional, it's distasteful.
It’s entirely up to him how he conducts himself because as you said, he’s running a business. His.

Just to clarify, I have no issue with people posting their opinion or actual dealings with Alex but let's keep things factual. The comment that has raised the ire of people was taken out of context. Was it professional? I think he answered the question.
 
Last edited:

Sparklythingymabobs

Rough_Rock
Joined
Sep 27, 2019
Messages
18
No, the conversation went like this:

Lady - Can this be resized to a 6?
Alex - No. You would have to take every stone out and rebuild with new setting.
Lady - Sizing beads?
Alex - Would be uncomfortable. Eat more cheeseburgers or wait for smaller size.

After this, many followers including the Lady herself posted laughing and cheeseburgers emojis. Alex then went on to discuss what you can/can't do with eternity ring sizing. No one seemed upset.

I'm sorry, and I get how bias will slant how we read things but there wasn't anything rude about that exchange. Warped sense of humour maybe? I just don't think we need to assassinate someone's character without actually reading what was written on Instagram.

Clearly many people have had negative experiences with him and I feel badly for them but as many pointed out, it's easy enough to go elsewhere. Many others have clearly had good experiences and are return customers.

The stone I bought from Alex arrived today and it is amazing. I let him know that it arrived safe and quickly asked his tip for a setting. He answered briefly as I expected but pleasantly, and asked me to send him a photo of what I end up doing with it.

I can only suggest that those who are on the fence check out his Instagram posts (all of them). He's not a bad guy and isn't impossible to work with.
Thanks for the context @monipod
After seeing the entire exchange I think that it wasn’t that bad
 

LLJsmom

Ideal_Rock
Premium
Joined
Oct 24, 2012
Messages
9,419
Regardless of what people’s opinions of his interactions are, he’s not changing because he doesn’t feel the need to. He’s making just fine money the way he’s conducting business now. Interesting. Hmmm. Maybe I should say astounding. Well like my mom says, there’s someone for everyone. :confused2:
 

the_mother_thing

Ideal_Rock
Premium
Joined
Mar 2, 2013
Messages
6,194
His comment about the cheeseburger - viewed in full context - may not seem all that bad in the big picture, but the problem is - these days - seems like darn near everyone finds offense in something. And that’s not exactly a secret, so like ... why take the risk, unless you just don’t care if you offend someone. I am not one to be easily offended, but I do try not to carelessly offend someone (unless they are an outright jackhole, then no, I don’t care). But I’m not running a business where my livelihood is dependent on others choosing to spend their money with me.
 

Sparky6264

Rough_Rock
Joined
May 30, 2015
Messages
1
It just occurred to me that the pawn shop I frequent here in CT has a diamond buyer named Alex come in from NY to buy frequently.

Wouldn't it be a coincidence if it was the same Alex? I know it's a long shot, Alex is a common name, probably lots of diamond dealers with that name but still.....
Hi Yada, does the pawn shop you visit have a website where I could have a look at their stock? TIA Deb
 

lkolarik

Shiny_Rock
Joined
Nov 4, 2018
Messages
121
It looks like I may be one of the few who has had a pleasant experience with Alex? I reached out to him via email about setting a stone I had. He said he didn't really do that, but since I worked just a few blocks from his shop, come on by and he would take care of me. I thought it was really generous. He was super friendly, the price for the work was reasonable, and he turned it around super quickly. I wouldn't hesitate to work with him again if I ever have the budget for something larger.
 

soxfan

Ideal_Rock
Premium
Joined
Jun 20, 2013
Messages
4,804
Plenty of people on here have had excellent experiences with Alex. He held a stone for me FOREVER but he had an interested buyer so he had to let it go. Even gave me 2 weeks to purchase it. Never had anything but positive experiences with him.
 

annagene12

Shiny_Rock
Joined
Sep 13, 2019
Messages
339
Hiring a social media coordinator might save his business.
Couldn't agree more with this. Might bite him in the long run. My guess is though, he can keep margins thinner (and prices low) by churning out inventory as a one-man show, moving fast and abruptly in his communications, and isn't really interested in spending much time hand-holding because he doesn't have to. I have seen him claim that he will block people that bother him (i.e. for a giveaway). He thinks the lost customer is worth the saved time I guess. It's not really a scalable, customer-centric business model, but there is something for everyone!

My interactions with him have been fine, but I have never bought anything from him, just inquired. Seems a bad fit for a buyer that isn't willing to deal with curtness to get a good deal. I also find this interaction - well, unsavory. Sorry OP. You don't want those vibes and your understandably negative feelings about it to hitch themselves to a special purchase anyways.

What is beautiful about being in a consumer in a capitalist economy - is that you get to vote with your dollars. And there are plenty of fish in the proverbial sea! You will find your special stone!
 
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