- Joined
- Jan 11, 2006
- Messages
- 58,579
MF, the part of this that I cannot understand is why you didn't have the stone sent to you to see before it was sent to Victor since you had serious concerns about the color? You knew at that point you could have sent it back and reconsigned it (or even sold it another way) even if there was no possibility of a refund. Now you have a $6000 setting made for a specific size stone. I am not on anyone's "side" at all in this. I am glad you are happy with the resolution. I just hope you can find another antique stone the exact same size. I think it is quite likely you'll be spending more money to get a GIA graded L, though.
Haven didn't mention this when she posted, but I am pretty sure her jeweler represented her antique stone as a particular color and it came back a lower grade from GIA, also. I believe he refused to lower the price of her stone but she loved it and bought it anyway. So really, I think what JBEG did was right at the time, they offered the opportunity to switch to another stone or a partial refund and the partial refund was the option chosen. I really think the communication problems were between MF and her fiance.
I'm sorry for everyone involved and hope MF will be happy with her e-ring!
Haven didn't mention this when she posted, but I am pretty sure her jeweler represented her antique stone as a particular color and it came back a lower grade from GIA, also. I believe he refused to lower the price of her stone but she loved it and bought it anyway. So really, I think what JBEG did was right at the time, they offered the opportunity to switch to another stone or a partial refund and the partial refund was the option chosen. I really think the communication problems were between MF and her fiance.
I'm sorry for everyone involved and hope MF will be happy with her e-ring!