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Someone Should scoop these Costco $629 1CTW I VS2

Discussion in 'RockyTalky' started by anon34985, Jul 29, 2019.

  1. Mamabean
    Ideal_Rock

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    by Mamabean » Aug 6, 2019
    Beautiful! The necklace and earrings look so pretty on you!
     
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  2. bling_dream19
    Shiny_Rock

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    by bling_dream19 » Aug 6, 2019
    Thanks mamabean! I'm really happy with the necklace. I've been needing an everyday kind of necklace and for $500 I went for it!
    You've worked so hard for your 1 carats and I can't wait til you get them!
     
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  3. Mamabean
    Ideal_Rock

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    by Mamabean » Aug 6, 2019
    Thank you @bling_dream19...It will be worth it when I get them! I had a dream I opened the box and hated them! :lol: I’ll be happy when everyone gets them! Tomorrow’s the big day!
     
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  4. PreRaphaelite
    Brilliant_Rock

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    by PreRaphaelite » Aug 6, 2019
    Pure jealousy right here! Put me out of my misery with a million photos!
    ;-)
     
    


    


  5. bling_dream19
    Shiny_Rock

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    by bling_dream19 » Aug 6, 2019
    :lol:
     
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  6. bling_dream19
    Shiny_Rock

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    by bling_dream19 » Aug 6, 2019
    :wavey:You're going to love them mambean! I hope....I think they are a winner regardless. Its costcy and we know they will be excellent quality. Not on the level of super ideal but for earrings I think it works. Plus the thrill of this roller coaster will make them all the more special:geek2::appl:
     
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  7. Mamabean
    Ideal_Rock

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    by Mamabean » Aug 6, 2019
    I hope you love yours too! I will be wearing them tomorrow!
     
    Last edited: Aug 6, 2019
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  8. HDer
    Brilliant_Rock

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    by HDer » Aug 6, 2019
    Those of you who have had the new ones shipped already, did you all get in touch with Costco via chat? I simply followed the email instructions to mail the old studs back, but so far I have not yet heard from Costco regarding the 1ctw earrings.
     
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  9. snowballs mom
    Rough_Rock

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    by snowballs mom » Aug 6, 2019
    I received an email that the new order was placed two days after I dropped the return package off at UPS. It also showed up in my account at that time.
     
  10. anon34985
    Shiny_Rock

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    by anon34985 » Aug 6, 2019
    I found it was easier to call vs chat. And explain the situation- my order was intercepted, but today when I called about 2 hours after I got off the phone they shipped. It stinks, but I would just call and be prepared to explain the whole situation, because it’s likely your rep will have no clue what you’re talking about
     
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  11. PreRaphaelite
    Brilliant_Rock

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    by PreRaphaelite » Aug 6, 2019
    Might be good to just ask for a supervisor from the beginning. Good luck!
     
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  12. HDer
    Brilliant_Rock

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    by HDer » Aug 7, 2019
    Thanks all. I will try calling if I don't hear anything from them in another day or two. Return package was supposedly delivered today.
     
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  13. Natylad
    Ideal_Rock

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    by Natylad » Aug 7, 2019
    +1 here.... I'm away from home on vacation and I'm still obsessing about the earrings and this thread!!!!
     
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  14. Mamabean
    Ideal_Rock

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    by Mamabean » Aug 7, 2019
    Yes..I chatted almost every day. I would go into my orders and there would be something changed that was wrong..I would definitely do a chat to see if yours is on the right path.
     
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  15. Dcrafty1
    Rough_Rock

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    by Dcrafty1 » Aug 7, 2019
    @Mamabean This is going to sound crazy do you live in the Katy TX area. Reason I ask my Volvo XC60 was in for maintenance one Saturday a few months ago and a woman walked in. I noticed three things about her

    1) her Ring was absolutely Gorgeous
    2) she had the most beautiful well mannered dog I had ever seen.
    3) she asked the salesperson to measure the back area of the XC60. I thought it was so your dog could have enough room.
     
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  16. jkonst
    Rough_Rock

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    by jkonst » Aug 7, 2019
    Just to add my current experience here - I had the package intercepted last Tuesday and haven't yet had luck getting the 1ct shipped to me since then. It seems they treated this as a refund instead of an exchange. I even got an email from Costco on 8/1 from the "resolution team" asking me to prove I had an email stating I should get the 1ct earrings, and haven't heard back since I replied. I tried chatting this morning and was told I'd hear from them in the next two days, so we'll see.

    This all feels a little silly, but hopefully it works out!
     
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  17. smitcompton
    Ideal_Rock

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    by smitcompton » Aug 7, 2019
    Hi,

    CS is aware of this situation. One person even said it was a big headache for them. My pkg was intercepted on Aug 1 and a refund was given. I had to wait until yesterday to get a new re-order number. The person explained that while they issued the refund immediately, the inspection of the product had to go to their jewelry dep't, and it was not until yesterday that they cleared the pkg. I called, I express myself better with my own voice, and that helped to focus their attention on my problem. The resolution team called me three times to keep me informed. I think both of you on here should call. All were very nice and the important part was the letter, so keep it up on your screen. But they can see it on their internal accounts. I have an order number and am waiting for shipment.
    While I have no doubt you will receive the studs, you should call.

    Annette
     
    Last edited: Aug 7, 2019
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  18. Mamabean
    Ideal_Rock

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    by Mamabean » Aug 7, 2019
    Too funny! I I do the same thing...I look at everyones rings and wonder if they are PS’ers! We love our furry kids...No that wasn’t me... My dog is crazy and not well mannered but we love him anyway! I did live in Houston a long time ago. I loved it there!
     
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  19. Mamabean
    Ideal_Rock

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    by Mamabean » Aug 7, 2019
    Oh no...Did you get the email saying you would be getting the 1ctw earrings? If you got one you should be able to work it out. Good luck!
     
  20. Mamabean
    Ideal_Rock

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    by Mamabean » Aug 7, 2019
    My earrings are on the truck and I’m watching it on the UPS Follow my Delivery app..:lol: I also got my new car today. This is too much excitement for me! :lol-2:
     
  21. Mamabean
    Ideal_Rock

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    by Mamabean » Aug 7, 2019
    They’re here! They are more sparkly than my James Allen princess studs I had to send back! These are well cut and super white! I love them!
    I have to run out but will post more later!
    EE13D78C-577A-4993-96AE-9D5C4CDCA8DD.jpeg
     
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  22. JPie
    Ideal_Rock

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    by JPie » Aug 7, 2019
    @Mamabean I am so happy for you! I know you’ve been wanting princess studs for a while.
     
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  23. yssie
    Super_Ideal_Rock

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    by yssie » Aug 7, 2019
    D*mn girl, happy wednesday! :mrgreen2::cool2:
     
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  24. snowballs mom
    Rough_Rock

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    by snowballs mom » Aug 7, 2019
    Yay! Mine are waiting for me at the warehouse, but I won't get them until after work. Thanks for posting yours, and have fun driving around in your new car!
     
    Mamabean likes this.
  25. jkonst
    Rough_Rock

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    by jkonst » Aug 7, 2019
    I did indeed get that email. Costco support told me I hadn't been sent that email (they requested proof), which... well, I did! I think it'll work out eventually.
     
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  26. Mamabean
    Ideal_Rock

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    by Mamabean » Aug 7, 2019
    Thank you so much @JPie! If it wasn’t for you I wouldn’t have them. :kiss2::kiss2::kiss2::kiss2::kiss2::kiss2::kiss2::kiss2::kiss2::kiss2::kiss2:...:P2
     
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  27. Mamabean
    Ideal_Rock

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    by Mamabean » Aug 7, 2019
    It will if you have the letter!
     
  28. Mamabean
    Ideal_Rock

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    by Mamabean » Aug 7, 2019
    Thank you @yssie! This was definitely a bright spot in my day!
     
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  29. Mamabean
    Ideal_Rock

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    by Mamabean » Aug 7, 2019
    Thank you @snowballs mom! The Volvo has more gadgets than my other car...which is now my husband’s car..:lol:
     
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  30. Forgiven888
    Rough_Rock

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    by Forgiven888 » Aug 7, 2019
    Got mine just now and they are a lot bigger than the 0.5 CT ones. They sparkle a lot and seem very well cut but these are definitely I color almost J, as I can see a lot of body color in them. Not too big of a deal for earrings but the 0.5 CT earring looked like E color ones.
    20190807_124612.jpg
     
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