tpl001
Rough_Rock
- Joined
- Feb 11, 2019
- Messages
- 57
@baileydare16 I am so sorry about your stone color. The ring and the cut is gorgeous though. Maybe you can estimate the cost of the stone based on her etsy price. I think Mona should honor her promise of replacement. I think she said something about replacement promise on her IG. This make me rethink my second project with Mona.I will! I remember that post too and when I mentioned it she said fine I could send it back to get a replacement. Well when I suggested she sends a new stone, I get it set at a local jeweler and mail the old stone back to her she didn’t reply for 5 hours then sent me a message saying “sorry for the late reply” but didn’t address any actual messages I sent lol. So I messaged her again asking about it and she didn’t even open the message at all. Real shame because I was going to order my wedding bands, a ring for my man and I was hoping to get earrings but I don’t feel comfortable ordering from her anymore and I just hope she doesn’t treat anyone else this way. I’ll ask one more time Sunday evening when it’s rheir Monday and if she doesn’t respond then I’m going to go ahead and get PayPal to step in. The only issue is she didn’t break down the individual costs on the invoice so I don’t know how that’ll work. Maybe a 40% refund or partial refund? Maybe she’ll reply once I open a dispute.