You weren’t stupid. The company wasn’t 5 minutes old, they had an impressive website, they had many happy customers (granted that was a year or more ago) and on the face of it, trustworthy.Yeah I kinda feel stupid... but the customer service rep was great.
She is already looking for a new job, and Josh has ghosted her as well. It's insane.
I hope every single person posting here who is in limbo with ED goes to the BBB and adds their complaints as well not only in hopes of helping themselves but to warn others because they still show an A+ rating.
Wow, I am so thankful you used a credit card! Listen, we help people every day here find great diamonds, and vendors are not allowed to solicit business. Consumers with diamond buying experience can help you for free, and you can get your wife a terrific gift. Get you chargeback, and then come back here and post a thread. We will steer you to vendors with long term stellar reputations!I’m reading these horror stories and realizing I am also one of them.
I purchased a diamond on May 28th with a delivery window of June 12-June 17. I had a feeling something was wrong last week when I asked for an update and they said the diamond was being held up in customs. I’ve had experience working with customs and asked them what’s the problem? If they have the correct paperwork, there shouldn’t be any issues. That led to them saying there was no problem and the diamond would be sent out tomorrow and I would have it by the end of the week.
Today, June 17th, I tried all day to reach them to no avail and by this afternoon I became anxious and found these recent horror stories.
Thankfully I used a credit card but my gift to my wife is now ruined and my wife thinks I’m a gullible moron and I feel like a mark.
I hope those who did wire transfers get their money back and I look forward to this a***ole spending some time in Rikers Island.
Because of PriceScope, I left ED (just in the Knick of time) and found the most beautiful diamond using the PS diamond search tool which will lead you to the trusted PS vendors. Absolutely stunning diamond!! I posted pics and video a few weeks ago and left an A+ review for the vendor I worked with (B2C Jewels). There are many great vendors here!! And the people here will help you pick the perfect stone.Wow, I am so thankful you used a credit card! Listen, we help people every day here find great diamonds, and vendors are not allowed to solicit business. Consumers with diamond buying experience can help you for free, and you can get your wife a terrific gift. Get you chargeback, and then come back here and post a thread. We will steer you to vendors with long term stellar reputations!
To your wife...he is not a gullible moron. There was zero way anyone could have known they were about to go under. We had reasons to question that company here because of various interactions, so they weren't being recommended here very often. But there was simply no way he could have known. Many regulars here and I have bought from various diamond vendors for many years, and we can tell you ones that are 100% trustworthy. We will be happy to point him in the right direction!
The apple seems to have fallen off very far from the tree.
We know businesses often operate on a line of credit. I’m sorry to all those customers affected but what about the suppliers or cutters who have sent out stones but possibly not received payment too
That's how I feel. I want yelp to mark ED as "closed", and agree that law enforcement needs to shot down the website so no one else gets screwed over.Wow that thread is ugly. +1 to Bron's post above. For anyone affected by this awful situation there is no way you could have known they were a legit not a fly-by-night. I hope you get you money back asap and some justice.
I've never seen a "warning" flag on a PS thread before which tells me even Andrey thinks this went very bad.
I wonder if there is any way for law enforcement to get enchanted diamonds website and instagram frozen while the situation is being investigated. Would hate for this company to get one more penny off of an innocent customer.
Everyone who is a yelper, go to their page and click on "Edit business info." You can report the business as closed. If enough people do it, they may update the listing. I've just done it and referenced this thread as well as the latest reviews.That's how I feel. I want yelp to mark ED as "closed", and agree that law enforcement needs to shot down the website so no one else gets screwed over.
Just did it, and explained why to the moderators. And I wrote a review with info about the rare carat lawyer, complaints, etc. I hope no one else gets screwed over. Ugh.Everyone who is a yelper, go to their page and click on "Edit business info." You can report the business as closed. If enough people do it, they may update the listing. I've just done it and referenced this thread as well as the latest reviews.
I’m speechless after reading the older thread linked above where Joshua was proclaiming himself as some sort of God to consumers and their best interests, how he aims to deal fairly for them, etc., and now this ... just two short years later. SMDHI'm speechless after reading this thread ...
hi thomas would you be interested in sharing your story with me? I am looking into this case after we got an anonymous tip at our news desk about enchanted Diamonds.Hi all,
I have to share a terrifying experience that’s going on. I thought the advice and everything on Enchant Diamonds was legitimate. Turns out, huge scam! As of the last month or so they ran away with mine and a lot of other people’s money. Don’t believe me? Horror stories can be found on google yelp and Instagram- sort by date.
Their chat doesn’t work anymore phones have been down for over a week no replies to emails. I lost years of savings buying a diamond only to have my money stolen and now have to legally fight a battle along with all these people that also got scammed like me.
Please if you got hit by this also, post here. If you didn’t but can help - please any advice is appreciated!