Does anyone have experience with this problem?
I bought a ring from The RealReal in the States and they shipped it to France UPS. After much back-and-forth with UPS in France they have told me that they will not deliver my ring to me because UPS France is not authorized to transport items which contain diamonds.
The ring has a few mêlée, for Pete’s sake.
I have to contact a transport company and hire them to deliver the ring. I am thoroughly disgusted with The RealReal, all they had to do was mail the ring to me. I have bought several rings from out of the country since coming here, and I’ve never had an issue before.
Now I don’t know how to get it, or if I find a way, how much it will cost to have it picked up in and delivered to me.
Anyone?? Thanks in advance.
I bought a ring from The RealReal in the States and they shipped it to France UPS. After much back-and-forth with UPS in France they have told me that they will not deliver my ring to me because UPS France is not authorized to transport items which contain diamonds.
The ring has a few mêlée, for Pete’s sake.
I have to contact a transport company and hire them to deliver the ring. I am thoroughly disgusted with The RealReal, all they had to do was mail the ring to me. I have bought several rings from out of the country since coming here, and I’ve never had an issue before.
Now I don’t know how to get it, or if I find a way, how much it will cost to have it picked up in and delivered to me.
Anyone?? Thanks in advance.
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