Victor Canera Emilya Ring
1.29 Antique Cushion
G
VVS2
AGS 0 Cut
AGS 0 Light performance
AGS 0 Polish
Emilya
Video
Hopefully this works and you can see the images. First time.
I recently worked with Victor Canera to make a ring for my wife on our 20th anniversary and wanted to create this post to give my experience.
I’d also like to state that I stayed on this site looking at all of your rings made by him constantly trying to get an idea of how a 1.3 ct diamond would look. Wondering if it would look so small it wouldn’t be worth the money. Or, how everyone’s dealings with him went. Even though I didn’t comment I was on here none stop. I appreciate you all and how much you unknowingly helped me by me being able to snoop around here
I knew that I wanted a halo ring that was made well and made for the center diamond. I didn’t want a pre-made ring where the center diamond was just dropped in. I also knew that I wanted a really well cut antique cushion. Through my research I kept seeing Victor Canera’s name pop up. I saved some money up and decided to go for it.
I contacted him and told him I wanted to start the process but that I lived in Tokyo so couldn’t come in or call him because of the time difference. So I have yet to talk to him personally or meet him. Everything was done over chat and email. Which to be honest scared me.
I finally settled on the diamond and the process began quickly. The ring was done in a month or so and shipped to me in Tokyo with no problems. The ring didn’t need to be a VVS clarity but I liked the stone so went for it.
Why I am writing this review is because of the customer service. I changed the diamond that I wanted twice. I changed the ring size. I asked him or his staff questions everyday. More than anything I wanted to feel comfortable giving someone I didn’t know and have never met so much money.
He or his staff always answered my questions promptly, even instantaneously if I was on chat. Anytime I changed anything the answer was always, “Of course” or “No, problem”. The day after the ring was delivered he emailed me to make sure I got it and everything was ok.
The ring turned out better than I expected and my wife loves it so much her original engagement ring was stored away and has never seen light since she put the new ring on her finger.
The cut of the diamond and light performance compared to the original diamond I gave her 20 years ago is so different it makes me feel like I had money stolen from me when we got married. He and his staff really did an amazing job. It makes me want to start the process all over again on a different ring. Maybe an emerald…
I’ve lived in Japan for the past 20 years, where customer service is king. I was relieved and shocked that his team was so good. No pressure, not even once. Just tell me what you want, give me the green light and he goes to work. And if something changes on my end he adjusts to what I want.
Sorry for the long post. I hope it helps someone that is starting the process and like me, is worried about doing this from afar. Thanks.
Not to make this longer, but I met my wife when I was 12 and she was 17. I met her again at my sisters wedding when I was in around 22. We fell in love. I moved to Japan after finishing school we got married right away and traveled the world for ten years befitting having two kids. Now we are 20 years married. And the girl who used to play basketball with me when I was 12 is the mother to my two children. She doesn’t even know this site exists so will never read it, but a big thank you to her for 20 years and two kids and everything in between.
1.29 Antique Cushion
G
VVS2
AGS 0 Cut
AGS 0 Light performance
AGS 0 Polish
Emilya
Video
Hopefully this works and you can see the images. First time.
I recently worked with Victor Canera to make a ring for my wife on our 20th anniversary and wanted to create this post to give my experience.
I’d also like to state that I stayed on this site looking at all of your rings made by him constantly trying to get an idea of how a 1.3 ct diamond would look. Wondering if it would look so small it wouldn’t be worth the money. Or, how everyone’s dealings with him went. Even though I didn’t comment I was on here none stop. I appreciate you all and how much you unknowingly helped me by me being able to snoop around here
I knew that I wanted a halo ring that was made well and made for the center diamond. I didn’t want a pre-made ring where the center diamond was just dropped in. I also knew that I wanted a really well cut antique cushion. Through my research I kept seeing Victor Canera’s name pop up. I saved some money up and decided to go for it.
I contacted him and told him I wanted to start the process but that I lived in Tokyo so couldn’t come in or call him because of the time difference. So I have yet to talk to him personally or meet him. Everything was done over chat and email. Which to be honest scared me.
I finally settled on the diamond and the process began quickly. The ring was done in a month or so and shipped to me in Tokyo with no problems. The ring didn’t need to be a VVS clarity but I liked the stone so went for it.
Why I am writing this review is because of the customer service. I changed the diamond that I wanted twice. I changed the ring size. I asked him or his staff questions everyday. More than anything I wanted to feel comfortable giving someone I didn’t know and have never met so much money.
He or his staff always answered my questions promptly, even instantaneously if I was on chat. Anytime I changed anything the answer was always, “Of course” or “No, problem”. The day after the ring was delivered he emailed me to make sure I got it and everything was ok.
The ring turned out better than I expected and my wife loves it so much her original engagement ring was stored away and has never seen light since she put the new ring on her finger.
The cut of the diamond and light performance compared to the original diamond I gave her 20 years ago is so different it makes me feel like I had money stolen from me when we got married. He and his staff really did an amazing job. It makes me want to start the process all over again on a different ring. Maybe an emerald…
I’ve lived in Japan for the past 20 years, where customer service is king. I was relieved and shocked that his team was so good. No pressure, not even once. Just tell me what you want, give me the green light and he goes to work. And if something changes on my end he adjusts to what I want.
Sorry for the long post. I hope it helps someone that is starting the process and like me, is worried about doing this from afar. Thanks.
Not to make this longer, but I met my wife when I was 12 and she was 17. I met her again at my sisters wedding when I was in around 22. We fell in love. I moved to Japan after finishing school we got married right away and traveled the world for ten years befitting having two kids. Now we are 20 years married. And the girl who used to play basketball with me when I was 12 is the mother to my two children. She doesn’t even know this site exists so will never read it, but a big thank you to her for 20 years and two kids and everything in between.
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