A jeweller will need to decide if the diamond can be properly fitted into the seats (slots in the prongs) or the prongs need replacement or the seat need adjustment. They should unset the diamond. This looks like they cut the seat wrong and then tried to just get the prong to fold over. You should not have a gap that large between the prong and seat.Thanks guys. Does it need to be fully reset I.e. taken out and put back in? Or can the prongs just be curled around the diamond a bit tighter?
Oh absolutely it should be free!!! It is set incorrectly and not securely. Period. There should be no air between the diamond and the prongs. It looks like they used the wrong sized burr to make the seat and it is too large. Your pics just above makes this clear. You can see that they basically tried to finagle to prongs to hold the stone. What resulted was uneven gaps. Even if the prong is bent inward and downward to touch the diamond, the seat looks too large to my eyes. So, they may need to replace the setting.@rockysalamander thank you so much. Do you think it’s reasonable to ask the jeweler to redo this free of charge? Given that it was stuffed up to begin with
Thank you so much for your replies. It’s reassuring to know I’m not being too nit picky. It’s a Vatche U113 and I had a local jeweler set the diamond.
@AMRN0516 first I noticed the prongs were catching lint/bits of fluff. When I had a look against a lit backdrop I actually can see the gaps with the naked eye, but I am very short sighted.