My Experience with CvB

by Bonfire » Apr 11, 2019

Oh, this is sad! Would you feel better to share here? You mentioned something interesting. That Caysie may not realize how much of an impact her actions have had on her ex-clients. In my experience with her, I attributed the problems to her business growing faster than she could reasonably handle. I also thought over time she would straighten out these “growing pains”. That doesn’t seem to be the case. I know I don’t agree with those that say, it’s worth putting up with because her quality is heirloom worthy. I won’t put up with it, thank you. I hope you can put the unpleasantness behind you and enjoy your new blingy!

 

by uyalison » Apr 15, 2019

@ceg! I am sorry. But thank you for sharing your experience.

I first heard about CvB from you (your post). I was wondering if something happen when I saw your post "Serendipity- WF 3.443 J SI1 ACA meets EW Margot". May I ask what happened to your Dahlia? Do you no longer love it?

This thread is very helpful to me, as I am still thinking of getting a CVB ring setting similar to yours. I haven't pull the trigger because I am still undecided if I want to upgrade my diamond. It is good to know, so that I can make an informed decision, at least knowing what to expect in the worst case.

 

by uyalison » Apr 15, 2019

@sarahb Could you please share your story?

 

by LinSF » Apr 15, 2019

Thank you so much for your candor, it is really appreciated in a forum whose goal is to educate and help consumers find luxury goods- and not any luxury goods, goods with quite a bit of sentiment attached. I like CVBs work, and had considered working with her when the time came. Circumstances have led me down another path, but I definitely would consider your words in working with her. For me, I have only worn my wedding rings and they really are the most expensive pieces of jewelry I own. If I were to work with a vendor who had poor communication or delayed that much I would be heartbroken and my pieces would feel tainted. Imagine a first-time engaged to be person working with a 5 month turnaround? It's pertinent.

 

by swaye2010 » Apr 15, 2019

Thank you for writing this post. I wouldn’t have started it myself as it wasn’t my first hand experience since I work with another jeweler in LA. I did recommend her to a friend though after seeing all the beautiful bling on PS and her experience was horrible. Her ring was screwed up, her proposal was ruined and it took many month’s of fighting to get it corrected. This was a 2nd marriage for her and she wanted everything to be perfect and I was just embarrassed by the way in which she was treated for an ‘off the shelf’ design that only included a prong change. Unless someone was looking very specifically for one of her designs, I would have a hard time recommending her.....