Rubymal
Shiny_Rock
- Joined
- Feb 27, 2019
- Messages
- 423
Wow - this is so sad. So they are making you stick with their upgrade policy and then make you achieve the upgrade policy requirements by overpricing their crappy “upgrades.” And the jeweller is seriously telling you that you can’t see the certificate or even have it after the upgrade? Is he a member of BBB? A jewellers association? Because I would seriously complain.
The law is “buyer beware,” but if he refuses to disclose relevant information, he makes it impossible for you to be a diligent buyer. This means that legally he may not be required to do anything about the original purchase, but it’s not ok for him to prevent you from knowing what you are getting as an upgrade.
I hope that there is some organization to which you can complain and that it will result in a good outcome - as in a full refund of the diamond cost or a GIA/AGS graded diamond that you like. You may not have any legal recourse with the original purchase, but I think you have a right to complain about his lack of disclosure when it comes to the upgrade.
I’m really sorry that this has happened to you and your FI. I hope that this ends up being resolved in a happy way. In the meantime, I hope you still enjoy your ring - it is still beautiful and the center stone still sparkles, right? “Cloudy shmoudy” until you have a good opportunity to upgrade, I say, lol.
And most of all, congratulations on your engagement!!!!
I think he probably would have shared the EGL number if I bought the upgrade, but when I asked him about it while debating the purchase, he said he couldnt tell me the report number. The other red flag that he said to me was, "I ask my customers. Are you going to wear the ring or the report? GIA, EGL, doesnt matter."
But anyway, thank you for the congrats there's still light at the end of the tunnel. My wallet will be lighter at the end but at least theres still some light waiting.