I always spoke directly with Ella at [email protected]. I don’t think they are back until the 15th though. You can also contact them at the WhatsApp or wechat numbers through Alibaba.com
She may have answered her email’s but they are not back in the office until the 15th for Chinese New Year. I assume there will be a backlog to catch up since most of the companies took 2-3 weeks off. I think your pic collage is fine. Sometimes it is easier though to just show pictures of the two views of the ring that you want and then to say with ‘claw prongs’ so there is not confusion about your design. Your paragraph also mentions 1.8 mm thickness but your drawing says 1.7 mm so I would make that match as well.I'm rather new here but have been following this thread, the starsgem thread, and the moissanite from ebay thread on weddingbee for a few months. I'm about to pull the trigger on a wedding ring upgrade for myself and have been chatting with Ella a bit. In my case, I've found a ring that's similar in style to what I'm looking for and have sent a collage with the specifications I want. (I'll upload it here as well.) How do I go about actually creating the order? I've asked about a CAD and she hasn't responded, but she said she understood my specifications. How do I respectfully ask about seeing stones and such? I don't want to scare her off, especially given the price-- this will be less expensive than my original wedding ring cost but more "me." Also: apologies in advance if I pulled somone's pictures when I used them for examples and offend someone.
I always spoke directly with Ella at [email protected]. I don’t think they are back until the 15th though. You can also contact them at the WhatsApp or wechat numbers through Alibaba.com
Tianyu Gems Company
Tel/wechat/whatsapp : 86-18807742567 ; Fax :0086-774-3887979Facebook: [email protected]
skype: xie.joyce3
F-qq:208173953Website: https://tygems.en.alibaba.com
Address : D-15 Gems Mansion , XiHuan Road ,WuZhou ,GuangXi , China
I'll share pictures when I receive.
I hope Tianyu makes a decent one because I honestly wouldn't mind having it as an option for my future ering stone...then again, I'm hoping by the time I do get engaged lab diamonds will be cheaper and or the fancy cut moissys are much better! 
I can speak for the princess cut..I bought a few princess cut pieces from C&C and although they were colorless and very sparkly..the cut was way different than a princess cut you would see in a diamond. The one I received from Tianyu is colorless but it’s cut is just like a diamond. I’m very happy with my pendant and ordered earrings to match. I know princess cut is not a favorite on PS but I love them!From what I read on this thread, it seems like the main “safe” shapes are rounds and some transitional cuts, which tend to be ordered in warmer colors. I think princess cuts are safe, too? I think people are less keen on buying the other cuts because they definitely don’t create the same look that diamonds do/they’re more obviously moissanite, they’re not cut as well (need more practice), or they tend to be warm/too yellow. Someone correct me if I’m wrong as I’m new here, but that’s the impression I got when reading these threads.
If you want a pear, I would email Tianyu and ask if they have some at hand so you can see what they look like before you order. That’s what I’m planning to do with the marquise cut.
Price sounds about right to me too. Part of the quote might actually be the $40 shipping plus additional customs fees/duty in the price too. It is usually marked as CZ though, to keep the taxable value down.I'm a long time reader of this thread--finally signed up to PS to post! I decided just today that I'll make the splurge (though a conservative one) and try out Tianyu. I contacted Ella via wechat, who was very responsive, and received two quotes for a bezel set ring in 14k yellow gold (size 3.5):
1. 6x4mm G emerald centre: $385
2. 5x5mm G OMC (which she seems to call "cushion OEC"?) centre: $405
I basically can't make up my mind as to which one I want. Ella kindly agreed to provide rough CADs on monday for both centres so I can choose.
My question is twofold- which seems like the better choice, and are these quotes reasonable for Tianyu standards? Ella told me that the setting itself is $340--and, having read here that they charge by gold weight, sounds like a lot for my tiny 3.5 fingers... though maybe the fact that it's a bezel has something to do with it!
I know these are super cheap compared to non-Chinese providers, but I'm nervous because it's my first Tianyu buy.
Rhodium plating if you like bright white metal versus a more vanilla tone of unplated white gold.
I got my updated cad and I think I'm ready to pull the trigger! I just have one question, is there any extra upkeep for the white gold basket? I don't know much about jewelry. If it's extra maintenance I think I might go with an all yellow gold setting... Not sure yet! Thoughts?
That is a very small area that is rhodium dipped so I don’t think there will be a lot of maintenance with your ring since it is not on the bottom of the shank (where you see the most wear). I had a two tone white/yellow gold with no problems or obvious wear so I think you will be fine. They don’t offer anything that is not dipped in what they call ‘rhodium water’.
I got my updated cad and I think I'm ready to pull the trigger! I just have one question, is there any extra upkeep for the white gold basket? I don't know much about jewelry. If it's extra maintenance I think I might go with an all yellow gold setting... Not sure yet! Thoughts?
I think it means that you are being quoted & charged for 3.8 grams of gold but there could be some metal loss after polishing that might equal something slightly less than 3.8 grams of gold. They seem to want to point this out lately in case it does not match.
I would do a price comparison with Starsgem, which is another Chinese vendor. They might do it for cheaper and their stones are similar in quality. Tianyu’s cut might be a little bit better but I don’t think it’s by a significant margin.
How big are the stones and what color are you going for? That seems kind of expensive, even for them.....
I paid $504 for 2ctw princess cut studs in 14k gold. That’s including dhl shipping and PayPal fees. They’re doing them now.
I think the H&A cut has gotten much better from SG recently. The arrows are better but the feedback I have heard is that they need to make the culet a little smaller. If you show them exact pictures of what you want, you will probably get a better outcome.7.5mm
I'm just scared to go with Stargems because people didn't like there H&A Moissanites. But I'll research some more!
Very exciting! It’s a beautiful ring..Hi everyone. I’m waiting on my tax return to come in but I’ll be ordering my engagement ring soon. I got quotes from tianyu and Starsgems and starsgems actually quoted me more than tianyu for the same ring (590 vs 570). I wear a US size 12 so my gold cost is always much higher than everyone else’s lol. I fell in love with a ring I saw on tianyu’s insta. I’ll be getting an 8.5mm hearts and arrows cut for my center stone. I’m thinking I may get my fiance’s Ring as well and would be super excited to see how they create a man’s ring. I’ll include a pic of the ring I’ve fallen for.
beautiful!!!Hi everyone. I’m waiting on my tax return to come in but I’ll be ordering my engagement ring soon. I got quotes from tianyu and Starsgems and starsgems actually quoted me more than tianyu for the same ring (590 vs 570). I wear a US size 12 so my gold cost is always much higher than everyone else’s lol. I fell in love with a ring I saw on tianyu’s insta. I’ll be getting an 8.5mm hearts and arrows cut for my center stone. I’m thinking I may get my fiance’s Ring as well and would be super excited to see how they create a man’s ring. I’ll include a pic of the ring I’ve fallen for.
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