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Trusted Vendors Sticky?

seaurchin

Ideal_Rock
Joined
Nov 2, 2012
Messages
2,037
Hi Jen. I don't think what you linked to belongs on the "trusted pearl vendor" list because it doesn't appear they specialize in pearls. Also, the ring you linked to, with a freshwater mabe pearl and not precious metal, seems closer to costume/craft jewelry than fine pearl jewelry.

However, both the ring and the shop/s look adorable so that certainly doesn't mean you shouldn't get it or wouldn't enjoy it. Maybe you could google the company name and see if it's listed (for good or for bad) on any review sites. And/or if there's anything less expensive that you want, try buying that first to limit your loss if you're unsure about them. Good luck with it and please post a picture if you get it!
 

pregcurious

Ideal_Rock
Joined
Mar 18, 2009
Messages
6,724
Lovinggems|1453766868|3981427 said:
My second experience with Jac at thePearlHouse Etsy wasn't so good.
Originally I felt comfortable enough to purchase because of some beautiful examples consistently posted by other forum members. I had my share of jewelry purchase problems before so I am more careful nowadays, but I was always happy to give smaller Etsy vendors a go, this may change now as I've been burned a few times and there's no recourse with some of the smaller vendors.

1. I was encouraged to purchase off Etsy for my own benefit (there was none but vendor don't have to pay Etsy fees so may be that's why I was given that option), I actually paid an extra 5% that I didn't have to, to make things easier for the vendor I didn't ask him to recreate a listing on Etsy, I realised this was a mistake and I should have kept the transaction above board despite good reviews from others. If I could post my review on Etsy I will give 2.5 to 3 stars out of 5.
2. Stringing wasn't done because I didn't purchase a clasp (I paid for stringing), I wasn't told I need to purchase one from him and his associate.
3. I was told the pearls will be similar in price (went up by 30%), hey I thought the pearls will be the same quality as last time so I wasn't too unhappy, but I was wrong, quality not as good and I bought from the same listing.
4. Pearls are more monotone (grey) and less lustrous than photos on Etsy, and the previous pearls I purchased from him.
5. Too few pearls chosen so the strand is too short (14 inches only), despite paying extra for matching and stringing fee.
5. In the end implied I need to purchase bulk like other forum members and do my own matching, I think it got too hard for the vendor in the end. My original request was choose enough pearls for a 17 inches strand, with 10mm to 12 mm pearls, or 11mm to 13mm pearls. 5 extra pearls, 2 x 10mm for my existing bracelet, 2 x 11 mm for earrings, 1 x 11mm for a ring.
6. Given excuses (eg jet setting to LA) when I asked for a tracking number a week after it was originally promised.

Since there's a no return policy for drilled pearls and credit and exchange only policy only for undrilled pearls, inconsistent information given and diminishing customer service, I won't be purchasing from Jac again. Weighing everything up against the price I paid with this purchase and other vendors with better return policies and customer service, I am willing to pay a bit more and buy from more reputable vendors, I am a quality vs quantity person.

I'm glad another member got a full refund with the help of the forum, despite that thread was removed due to forum rules.

Thanks for the review. You saved me money.
 

babs23r

Brilliant_Rock
Joined
Dec 20, 2012
Messages
608
:appl:I had a wonderful experience with The Pearl Source. I purchased freshwater pearl necklaces for the bridesmaids at my daughters wedding. The pearls had a great luster, were perfectly matched, and came in a beautiful box. They were also reasonably priced.
 

katbran

Brilliant_Rock
Trade
Joined
Mar 4, 2011
Messages
816
collier - I'm not familiar with them but then there are only a couple of people on eBay that I would trust. Apparently there has been questionable silver content in some of the Chinese Sterling and the same with Gold ... obviously this doesn't apply to everyone but it is an issue. Frankly if you are looking at buying high end pearls , South Sea or Tahitians then I would look elsewhere. The prices are very retail and I'd rather be sure of the people I'm dealing with.. they also are listing Freshwater Ripple pearls as Kasumi. Kasumi are from Japan and are extremely expensive as they are rare. If you find one for under 100$ then it's not Kasumi. Stick with the recommended vendors
 

collier

Shiny_Rock
Joined
Jul 27, 2011
Messages
330
Thanks for your honest reply, I've been watching a pair of drop shaped undrilled tahitians, but was concerned about the vendor.
 

kikoko

Rough_Rock
Joined
Sep 15, 2019
Messages
21
Here are some vendors in my folder. Can anyone help me verified them?


I'm prefer pearlvogue.com & takaramonobr.com, but I found pearlvogue price too high:cry2::cry2:
But I do love her pearls.:cool2:
 

pearlsngems

Brilliant_Rock
Premium
Joined
Jan 4, 2010
Messages
1,650
I'd like to add ROLAY on Etsy. https://www.etsy.com/shop/ROLAY?ref=ss_profile ?ref=ss_items

I've been really happy with the items I've bought from this company. "Bob" is very responsive to questions, and items are shipped promptly.
Note: This is the same vendor as Pearl Society on eBay, who is already on the trusted vendors list, but their Etsy shop is only a few months old.
 

amoline

Shiny_Rock
Joined
Oct 11, 2018
Messages
341
I've had great experiences with Kathleen Branson from pearlzaustralia, so I wanted to add her here.

She finds beautiful pearls and is also very knowledgeable and willing to share information. Her reviews from other people speak for themselves, but I think Kathleen is great to work with. :) Definitely consider her for pearls you may be searching out.
 

Lisa Loves Shiny

Ideal_Rock
Premium
Joined
Nov 1, 2007
Messages
4,110
Li Pearls on Etsy.


A new seller on Etsy who has extremely low prices and very high quality pearls. Great communication and she had my pearls from China to the US delivered in 4 days. Her low prices do not indicate low quality.

Northwest Pearl Design Etsy.


Great pearls, fast shipping, very low prices. Just like Li Pearls you get suspicious on the low prices and worry that the quality is low. All the pearls she sent me were high quality and much more expensive for the same quality if I had bought from other vendors.
 

Snowdrop13

Ideal_Rock
Premium
Joined
Aug 27, 2011
Messages
2,594
I’ve recently been impressed by Wen Pearls on Etsy. I’d seen the name once or twice on the forum and took a look. They have an extensive inventory of all types and qualities of pearls, including even tiny seed pearls suitable for repairing old jewellery that I’ve never seen for sale anywhere else. I was in the market for a reasonably inexpensive Tahitian strand of light coloured pearls in order for me to practice stringing. The pearls arrived from China within 2 weeks and were exactly as pictured in the photo, a feat in itself! I’m sure I will be back for more.
 

LHethrington

Rough_Rock
Joined
Jun 12, 2020
Messages
6

Anyone from the UK who does bespoke that can be recommended please?
 

katbran

Brilliant_Rock
Trade
Joined
Mar 4, 2011
Messages
816
Pearlescence is in the UK - if I'm not allowed to say that just delete please :)
 

eloisegirl

Shiny_Rock
Joined
Sep 20, 2011
Messages
203
I have bought a mixed freshwater strand, a Tahitian strand, and a pair of earrings from SimplyAdorned4U.etsy.com recently. She has great taste and I am in the process of having a custom piece made from my blue SuperChonk souffle freshwater pearls and blue baroque Japanese Akoyas; she has added moonstone and white topaz beads. If you are Canadian, she is based in the East Coast and you avoid high shipping and exchange rates (as well as the little game I call "Customs Duty Fee Surprise!").

During Covid, I have been going a little crazy on the Etsy LOL. Another vendor I like who sells beading supplies is JNBGems on Etsy - also Canadian. Found some very nice loose Tahitian pearls and silver findings. I trust both vendors. They ship internationally. Hope this helps!
 

elizat

Ideal_Rock
Joined
Mar 23, 2013
Messages
3,137
Adding feedback for Pearls of Joy. I didn't keep the purchase but they provided a no hassle return with zero issues.

Ocean Rhyme on Etsy is another vendor I have purchased a few pairs of earrings from in the past. She has pretty reasonable pricing and tends to focus on baroque, non gem quality. Very easy to work with and good communication.
 

Ann

Brilliant_Rock
Joined
Sep 24, 2004
Messages
1,638
I'm not sure if I can post this question in this thread. I'm fairly new to pearls. Like anyone, I want to feel confident I'm making the right choices regarding vendor(s). I'm looking at Champagne South Sea pearls for a bracelet. And I've looked at some with one of the vendors I see some of you have purchased from. But I've also seen similar pearls for much less $ on other sites. How do I know I'm not paying a premium price for pearls that might be widely available elsewhere.
 

pearlsngems

Brilliant_Rock
Premium
Joined
Jan 4, 2010
Messages
1,650
Shop around, read reviews, scrutinize photos. Usually if the price is abnormally low there is a reason-- more blemishes, etc.
 
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NathanS

Rough_Rock
Joined
Apr 15, 2021
Messages
11
Hi, new member here, just wanting to avoid any pitfalls as much as possible with online buying. I'm looking at a Tahitian pendant AAA rated via pearlsonly.com.au (they seem to be a franchise group globally). Has anyone bought pearls via this group online? Just inquiring about quality and potentially service, they have a 90 day return policy. Thanks {edit} looking at the prices on PearlsofJoy, pearlparadise and Tahitianpearls.biz, These pendants are dearer in terms of Australian dollars, link: https://www.pearlsonly.com.au/tahitian-pendant/collection/
 
Last edited:

RileyMao

Rough_Rock
Joined
Jun 24, 2021
Messages
2
Here are some vendors in my folder. Can anyone help me verified them?


I'm prefer pearlvogue.com & takaramonobr.com, but I found pearlvogue price too high:cry2::cry2:
But I do love her pearls.:cool2:

Hi there, I have ordered a pair of freshwater studs and a pair of akoya studs from Takaramonobr.

9.0-10.0 mm Lavender Freshadama Freshwater Pearl Stud Earrings — SALE PRICE$88

My thoughts:
- Positive points: The lustre is good and there is good matching in terms of colour and size, these are also perfect rounds. The setting is not bad, and they use 18k gold (compared to many US online retailers who use 14k gold which is significantly cheaper).
- Negative points: One side (right side in the image below) had at least 2 indents (larger than pin pricks) and a fairly visible scratch (not able to capture the scratch on photo). Did not expect this for something labelled as Freshadama. Also, shipping was by China Post - took 3 weeks from order date to reach me.
- In terms of lustre, this is definitely not the best quality for a freshwater. In the second picture below, I compare it side by side with a smaller (but much higher lustre) coloured freshwater from another vendor. The smaller and higher lustre pair costs about US$140 in comparison.
Lavender Freshadama - Indent.jpg
Lavender Freshadama - Compare lithium freshwater.jpg
 

RileyMao

Rough_Rock
Joined
Jun 24, 2021
Messages
2
This is the blue akoya studs I got from Takaramonobr

8.0-8.5 mm AAA Silver-Blue Akoya Round Pearl Stud Earrings Mounted on Solid 18-Karat White Gold — SALE PRICE$199

My thoughts:

- Positive points: True to what is mentioned on the website's description, the surface is nearly flawless. The setting is not bad (it sits straight and flat in the setting), and they use 18k white gold (compared to many US online retailers who use 14k gold which is significantly cheaper). They are pretty and it is difficult to find perfect round blue akoya on US sites (most of them only carry baroque studs).

- Negative points: Shipping was painfully slow. The website says that this product ships by DHL express within 2-3 business days but it was only shipped after 10 business days. The most disappointing thing for me was the lustre. It is not certainly not lousy quality, but the website describes it as "mirror bright" and i would not consider this to be "mirror bright". Again, I compare it side by side with a smaller coloured freshwater from another vendor. You will see that the coloured freshwater has a better lustre than the blue akoya (reflections are a lot sharper) - and this is even more visible in person!

- For the sale price of US$199 that I paid, i suppose the quality is acceptable and reasonable for what I paid. But this pair is definitely not worth the original price of US$399! At the original price, I would be able to get a top quality blue akoya from my local vendor.

- All in all, I think the products i received from Takaramonobr are true-to-picture and faily true-to-description. If you examine the pictures and description closely (for what it does AND does not say), you should get a good idea of the quality of the pearls.

Blue Akoya AAA.jpg Blue Akoya AAA - Compare lithium freshwater.jpg
 

Ann

Brilliant_Rock
Joined
Sep 24, 2004
Messages
1,638
This is the blue akoya studs I got from Takaramonobr

8.0-8.5 mm AAA Silver-Blue Akoya Round Pearl Stud Earrings Mounted on Solid 18-Karat White Gold — SALE PRICE$199

My thoughts:

- Positive points: True to what is mentioned on the website's description, the surface is nearly flawless. The setting is not bad (it sits straight and flat in the setting), and they use 18k white gold (compared to many US online retailers who use 14k gold which is significantly cheaper). They are pretty and it is difficult to find perfect round blue akoya on US sites (most of them only carry baroque studs).

- Negative points: Shipping was painfully slow. The website says that this product ships by DHL express within 2-3 business days but it was only shipped after 10 business days. The most disappointing thing for me was the lustre. It is not certainly not lousy quality, but the website describes it as "mirror bright" and i would not consider this to be "mirror bright". Again, I compare it side by side with a smaller coloured freshwater from another vendor. You will see that the coloured freshwater has a better lustre than the blue akoya (reflections are a lot sharper) - and this is even more visible in person!

- For the sale price of US$199 that I paid, i suppose the quality is acceptable and reasonable for what I paid. But this pair is definitely not worth the original price of US$399! At the original price, I would be able to get a top quality blue akoya from my local vendor.

- All in all, I think the products i received from Takaramonobr are true-to-picture and faily true-to-description. If you examine the pictures and description closely (for what it does AND does not say), you should get a good idea of the quality of the pearls.

Blue Akoya AAA.jpg Blue Akoya AAA - Compare lithium freshwater.jpg

Thank you for your honest review. It helps so much.
 
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