Find your diamond
Find your jewelry
shape
carat
color
clarity

Announcement PriceScope Upgrade of October 7th

msop04

Ideal_Rock
Premium
Joined
Dec 3, 2011
Messages
9,776
I've recently noticed that my "watched" threads aren't alerting me anymore when new comments are made or when I get reactions to posts... any advice??
 

stracci2000

Ideal_Rock
Premium
Joined
Jun 26, 2007
Messages
3,810
@msop04 --I hope you check back here for my answer.
Admin had to fix it for me. It's been working ever since, fingers crossed........
Hopefully they will step in and help you, too!
 

msop04

Ideal_Rock
Premium
Joined
Dec 3, 2011
Messages
9,776
@msop04 --I hope you check back here for my answer.
Admin had to fix it for me. It's been working ever since, fingers crossed........
Hopefully they will step in and help you, too!
Yes! I have to try to remember the threads I've commented on, as it won't alert me if I'm tagged or otherwise... very annoying.
 

sledge

Ideal_Rock
Premium
Joined
Apr 23, 2018
Messages
4,441
I have email alerts turned off on the majority of threads I comment on.

But I do like to see the red alert symbol at the top when I login.

Mine seems to be sporadic. Most the time they work but probably 10-20% of the time they aren't showing up or they alert me late.

If they just showed up late, I'd think it was similar to using an Exchange server where emails are immediately pushed to your devices vs imap/pop3 services where they are received at specified time intervals.

If this is user error, please let me know where and what settings I need to monitor/change so I can manage myself.
 

msop04

Ideal_Rock
Premium
Joined
Dec 3, 2011
Messages
9,776
Hopefully it is all good now.

For some reason you had it disabled.
That's so strange, because although I have email alerts turned off, I still thought I had regular alerts on... hopefully it's fixed. Thanks!
 

TheGarnetGirl

Brilliant_Rock
Joined
Apr 13, 2018
Messages
1,008
@psadmin

So out of nowhere my notifications (the little bell at the top) have just shut off and Im not getting them whatsoever for the last 4 days.

I didnt change any of my preferences or account settings yet this has happened.


Its very frustrating because I have to remember each and every thread that Ive commented or post on if I want to see replies/reactions from others.

Does anyone know a quick fix or has this ever happened to you?

Also I know that Im receiving replies and reactions from others with zero notifications because Ive checked threads and theyre there, I just don't get any little red notifications at the top anymore.

Thanks!
 

psadmin

Brilliant_Rock
Staff member
Premium
Joined
Apr 19, 2008
Messages
1,397
@psadmin

So out of nowhere my notifications (the little bell at the top) have just shut off and Im not getting them whatsoever for the last 4 days.

I didnt change any of my preferences or account settings yet this has happened.


Its very frustrating because I have to remember each and every thread that Ive commented or post on if I want to see replies/reactions from others.

Does anyone know a quick fix or has this ever happened to you?

Also I know that Im receiving replies and reactions from others with zero notifications because Ive checked threads and theyre there, I just don't get any little red notifications at the top anymore.

Thanks!
Looks like some glitch. Hopefully, it is fixed now. Let me know if you still have this issue.
 
Be a part of the community It's free, join today!
    June’s Birthstone Trinity
    June’s Birthstone Trinity
    Memorial Day Jewelry 2020
    Memorial Day Jewelry 2020
    Van Cleef & Arpels Perlee Clovers Bracelet
    Van Cleef & Arpels Perlee Clovers Bracelet

Need Something Special?

Get a quote from multiple trusted and vetted jewelers.

Holloway Cut Advisor



Diamond Eye Candy

Click to view full-size image.

New posts

Top