TravelingGal
Super_Ideal_Rock
- Joined
- Dec 29, 2004
- Messages
- 17,193
cygnet|1363138434|3403442 said:The macro photos aren't the only problem, though. The hand shots are what really sealed it for me. They are hideous. I guess we can agree to disagree if need be, but it doesn't look anything like the original.
And yes, I showed some PS friends the photos because I was blindsided by how awful it looked and I wanted to make sure I wasn't completely insane before I got upset about it. Everyone who has seen it has agreed with my assessment.
Look, I'm not a fan of those handshots either. I don't know what advice you got, but getting upset over it isn't going to help with a resolution. I would have made my concerns clear and here's why (which it seems you did), say I will take a look at the ring in person and if if I still believe that the ring is not satisfactory, I propose X solution.
Any vendor is going to want you to at least SEE the thing before you can go to a resolution if it's not satisfactory. Telling a vendor who just made the ring to not send it, and the drama that ensues with something like that isn't going to help matters. There have been quite a few threads on PS where the photos of the ring were scary and PSers said to just see in person. I think I remember a case with WF for sure.
Now it's been escalated, and there are bad feelings on both sides, and I am very sorry for you that it's been tough. E-rings are emotional for sure, and that's hard to take out of the equation.