newtojewels
Brilliant_Rock
- Joined
- Jul 16, 2020
- Messages
- 945
My experience making a claim with JM is they don’t micromanage the replacement stone. You would just be limited to buying a stone with similar carat, clarity, and color within the replacement value. Deciding if the cut quality etc fit what you had before will be up to you, as you will select the replacement and ultimately decide if you are satisfied the replacement is acceptable to you. You can also choose the jeweler you work with, including buying the stone in your own dime and being reimbrused after, in the event you want to buy from a vendor who doesn’t accept payment direct from insurance (this is what I did). So the things that matter most are the lab report and the appraised value. You don’t really need the other features of a detailed appraisal. Having your own macro pictures is helpful too, and receipts, in case it’s not a complete replacement and just a replacement of part of the ring.
EDIT: the tricky out would come if you cannot locate an identical replacement but they you would work with your claims person and a jeweler to determine the value of a like kind replacement and you could use that to buy something else. It’s a bit more involved than that, but again in my experience replacing a rare coloured gem with JM, the specifics and nuances of the gem didn’t matter much.
Thank you for sharing your experience! Hopefully we never ever need to use this and I just pay JM the premiums forever.
I know that Maven Lane's appraisal will have detailed photos and I just purchased a loupe (finally!), a macro lens for my phone, and an ASET scope lol. There will definitely be lots of photos!