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JA / BN return policy

joshlam27

Rough_Rock
Joined
Feb 23, 2019
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38
Hi
for those of you from outside the USD, when returning diamonds at either JA / BN, how did you get your taxes refunded? when i talked to JA,they said i would have to contact customs or fedex to get my taxes returned? as they dont charge tax on my diamond but rather just the listing price. has anyone had experience with this?

i just want ot figure this out first before ordering from JA or BN. otherwise, the refund isn't really free..i could be losing thousands in taxes if i can't get these back...

thank in advance
 
Hi
for those of you from outside the USD, when returning diamonds at either JA / BN, how did you get your taxes refunded? when i talked to JA,they said i would have to contact customs or fedex to get my taxes returned? as they dont charge tax on my diamond but rather just the listing price. has anyone had experience with this?

i just want ot figure this out first before ordering from JA or BN. otherwise, the refund isn't really free..i could be losing thousands in taxes if i can't get these back...

thank in advance
I'm in the UK and have returned a couple of stones to the US in the past. You need to keep all the paperwork from the vendor and Fedex. You return the item first (and keep copies of any further paperwork issued on the return. Then you have to download a form from Inland Revenue and submit it along with all the paperwork requested. Once they have verified that that the item was exported again they will issue a refund. Can be quite quick (2 weeks) or can take a month or so depending on time of year.
 
It depends on where you are shopping from.
BN may collect all local taxes and duties on your behalf and refund you all when you return the diamond. That's at least how it works for Canadian people. Check with BN for your country.
With JA, you are basically on your own as diamondhoarder wrote. You will have to deal with the custom and border agency in your country, which is just a pain in many cases.

Another thing to think about is the currency exchange rate. Depending on the vendor, your bank, and credit card, you can lose upto 5% + transaction fee, just by buying and returning a diamond, especially if you pay in USD using your local credit card.

My advise.... GET IT RIGHT ON YOUR FIRST TRY.
 
Echo @flyingpig on the getting it right part. Obviously most people don't buy with the intention of a return, but this is probably a case where you don't gamble on questionable proportions.

Also it may be more cost effective to purchase from a vendor that does all imaging ahead of time so you minimize your risk. Obviously the super ideal vendors come to mind.

But also guys like IDJ can access virtual inventory stones and ship to their place and do a SARIN scan and advanced images so you really know what you are getting.

I've always valued my time as it's our most valuable resource, so maybe a few extra bucks is worth the added confidence a vendor like that offers.
 
Echo @flyingpig on the getting it right part. Obviously most people don't buy with the intention of a return, but this is probably a case where you don't gamble on questionable proportions.

Also it may be more cost effective to purchase from a vendor that does all imaging ahead of time so you minimize your risk. Obviously the super ideal vendors come to mind.

But also guys like IDJ can access virtual inventory stones and ship to their place and do a SARIN scan and advanced images so you really know what you are getting.

I've always valued my time as it's our most valuable resource, so maybe a few extra bucks is worth the added confidence a vendor like that offers.

which are the super ideal vendors you are mentioning?
 
There are only 3. high performance diamonds, white flash (their ACA line), and Brian Gavin diamonds (their signature line, I think? But I might be wrong on the name of their super ideal line).
 
There are only 3. high performance diamonds, white flash (their ACA line), and Brian Gavin diamonds (their signature line, I think? But I might be wrong on the name of their super ideal line).

unfortuantley they carry very few pear shaped diamonds, which is what im lookign for
 
Victor Canera also has a super ideal line and some exquisite settings.

To pick a quality pear you will need good photos but more importantly a good video and ASET image. The proportions alone arent enough.
 
Fancy cuts are tricky, and you cannot judge a fancy cut stone by the numbers. ASET Images and videos from many angles, in as many lighting environments as possible are necessary, especially, if you are not able to examine the stone with your eyes.
PREFERENCE plays a huge part in selecting a fancy cut diamond.
Outside of the 4 c’s, what is your sweet spot for l x w ratio? Do you have a preference for facet size or pattern across the stone?
Consistent faceting across the stone keeps the bow tie effect to a minimum, and eliminates dark spots along the belly. If you prefer broad facets, you should expect consistency of broad facets, not a combination of broad and small; this combo will likely create dim areas in the stone, and will not be as pleasing to the eye.
Numbers & stats are not very reliable, without other visual aids, pertaining to shapes other than RMB’s. Quite honestly, you could miss out on a gorgeous diamond due to a cert. that does not have “complimentary” measurements.
Never discount a fancy cut diamond by judging its certificate, until you have used other methods of examination (ASET, video, and naked eye examination). There are truly amazing diamonds out there, hiding behind really terrible certificates!
;)2
I would recommend reaching out to Diamonds By Lauren for a Pear Shaped Diamond. David & the crew are fabulous for finding gorgeous fancy cut diamonds, and they have quite a large inventory of pears.
http://www.diamondsbylauren.com/

https://instagram.com/diamondsbylauren?utm_source=ig_profile_share&igshid=zp0kongf1o3n
 
Fancy cuts are tricky, and you cannot judge a fancy cut stone by the numbers. ASET Images and videos from many angles, in as many lighting environments as possible are necessary, especially, if you are not able to examine the stone with your eyes.
PREFERENCE plays a huge part in selecting a fancy cut diamond.
Outside of the 4 c’s, what is your sweet spot for l x w ratio? Do you have a preference for facet size or pattern across the stone?
Consistent faceting across the stone keeps the bow tie effect to a minimum, and eliminates dark spots along the belly. If you prefer broad facets, you should expect consistency of broad facets, not a combination of broad and small; this combo will likely create dim areas in the stone, and will not be as pleasing to the eye.
Numbers & stats are not very reliable, without other visual aids, pertaining to shapes other than RMB’s. Quite honestly, you could miss out on a gorgeous diamond due to a cert. that does not have “complimentary” measurements.
Never discount a fancy cut diamond by judging its certificate, until you have used other methods of examination (ASET, video, and naked eye examination). There are truly amazing diamonds out there, hiding behind really terrible certificates!
;)2
I would recommend reaching out to Diamonds By Lauren for a Pear Shaped Diamond. David & the crew are fabulous for finding gorgeous fancy cut diamonds, and they have quite a large inventory of pears.
http://www.diamondsbylauren.com/

https://instagram.com/diamondsbylauren?utm_source=ig_profile_share&igshid=zp0kongf1o3n


thank you for this matthew. i am totally in agreement with your statment. pears unlike round diamonds cannot be judged solely on the cert

do you mind if i borrow your eye on this pear? Its dimensions L/W ratio, etc...are all pleasing to me. the diamond itself, to my eyes looks great. minimal to none bowtieing. great facets. HOWEVER, strong blue flourescence, hence teh discounted price. what are your thoughts? difficult to judge without personally eyeign and testing the stone under sunlight, but how obvious do you think the flourescence would be to the eye in normal ambient lighinging inside?

https://www.bluenile.com/ca/diamond-details/LD11402864
 
thank you for this matthew. i am totally in agreement with your statment. pears unlike round diamonds cannot be judged solely on the cert

do you mind if i borrow your eye on this pear? Its dimensions L/W ratio, etc...are all pleasing to me. the diamond itself, to my eyes looks great. minimal to none bowtieing. great facets. HOWEVER, strong blue flourescence, hence teh discounted price. what are your thoughts? difficult to judge without personally eyeign and testing the stone under sunlight, but how obvious do you think the flourescence would be to the eye in normal ambient lighinging inside?

https://www.bluenile.com/ca/diamond-details/LD11402864

SBF is a preference. However, it can have a tendency to create a hazy or oily appearance to a higher color stone (such as an E)....but that is not very common. You should inquire with BN’s gemologist (not the sales rep) as to how the SBF effects the stone, if at all. You may see a hint of the SBF in sunlight, but I wager it most likely is apparent in black lighting.
The diamond looks very consistent across the belly; very minimal bow tie.
Just curious: why such high color & clarity? You could search F/G, VS with great value, at a lower price tag, and potentially increase your carat weight/spread.....
Just an idea. :mrgreen2:
 
SBF is a preference. However, it can have a tendency to create a hazy or oily appearance to a higher color stone (such as an E)....but that is not very common. You should inquire with BN’s gemologist (not the sales rep) as to how the SBF effects the stone, if at all. You may see a hint of the SBF in sunlight, but I wager it most likely is apparent in black lighting.
The diamond looks very consistent across the belly; very minimal bow tie.
Just curious: why such high color & clarity? You could search F/G, VS with great value, at a lower price tag, and potentially increase your carat weight/spread.....
Just an idea. :mrgreen2:

i dont go by color or clarity..im purely looking at it visually adn this one appealed to me and just so happened to be E VVS2. id be happy to see any F/G VS that anyone can find on here that looks just as beautiful!!
 
unfortuantley they carry very few pear shaped diamonds, which is what im lookign for

Good Old Gold has in-house pear diamonds but watch return periods. You can ask them for ASETs.
 
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