less_confused
Rough_Rock
- Joined
- Jul 13, 2009
- Messages
- 72
Is it possible that JamesAllen sold me diamonds that they don't actually own?
I wanted some diamond stud earrings for an anniversary.
I chose 2 diamonds and a 4 prong setting on JamesAllen and placed the order.
That was Sept. 28th and the Sales Associate gave me an estimated date of the 6th (a 1 week turnaround time)
That seemed a bit on the long side to set two stud earrings.
On the 5th I followed up to check on status and they had no news.
I followed up again today but stiull no status.
Then at 7pm ET, I get an email saying that they will ship on the 11th. But even that is a maybe.
Ummm, 2 weeks to set a pair of diamonds? It's not like this is prime jewelry shopping season and the jewelers are super busy.
Wondering why the seriously messed up delay, I asked them if they even had the diamonds in their possession.
I got radio silence.
To add salt to the wound, I originally wanted to wire money to save another chunk of change, but the SA said that wiring would add a few days delay. Well, I got the delay anyway. But not the savings.
I've bought from JA before with no problems.
But this feels....shady. Is it a common practice in this industry to sell something that is not owned?
I wanted some diamond stud earrings for an anniversary.
I chose 2 diamonds and a 4 prong setting on JamesAllen and placed the order.
That was Sept. 28th and the Sales Associate gave me an estimated date of the 6th (a 1 week turnaround time)
That seemed a bit on the long side to set two stud earrings.
On the 5th I followed up to check on status and they had no news.
I followed up again today but stiull no status.
Then at 7pm ET, I get an email saying that they will ship on the 11th. But even that is a maybe.
Ummm, 2 weeks to set a pair of diamonds? It's not like this is prime jewelry shopping season and the jewelers are super busy.
Wondering why the seriously messed up delay, I asked them if they even had the diamonds in their possession.
I got radio silence.
To add salt to the wound, I originally wanted to wire money to save another chunk of change, but the SA said that wiring would add a few days delay. Well, I got the delay anyway. But not the savings.
I've bought from JA before with no problems.
But this feels....shady. Is it a common practice in this industry to sell something that is not owned?