I feel heartache when I saw the post: https://www.pricescope.com/communit...ng-in-time-for-new-years-pre-proposal.170054/
Here is my story:
I ordered half-round from BGD and they made a mistake and I got a Tiffany-knife. They said would send me a label to ship the ring back, but every time, the label didn't arrive next day in my email account as promised for unknown reasons. Meantime, I was struggling to buy another stone at the same time. Since I never saw half-round in person, and the knife looked ok, I was also tried to make my mind to ship the ring back. So I called and they said it's not in a hurry to make my mind for exchanging the setting. Then one of my family members got stroke, my life suddenly in chaos. When all settle down, I contacted BDG, I was told since I wore it a few months, the setting got scratched, I could only get around $130 for my setting as scrap.
So I ended up with this knife setting which I didn't choose at 1st place. And since I was forced to accept it unless I would spend another >$1300 to get half-round, I became less like this setting every day.
Comparing all online stores I tried, Bluenile is more professional. You pay one-way shipping for changing setting, and the stone (or with new setting) ship back to you free. WF charged me $40 to send my stone back to me when I spent only $20 shipping one earring to them to remove a setting. BDG, I have mixing feeling. I should admit that I didn't make decision fast enough since I have no trouble to return a setting back to Bluenile before after one or two weeks of wearing and BGD said I didn't need to make decision immediately. But it seems I am the loser at the end because of mistake they made.
Here is my story:
I ordered half-round from BGD and they made a mistake and I got a Tiffany-knife. They said would send me a label to ship the ring back, but every time, the label didn't arrive next day in my email account as promised for unknown reasons. Meantime, I was struggling to buy another stone at the same time. Since I never saw half-round in person, and the knife looked ok, I was also tried to make my mind to ship the ring back. So I called and they said it's not in a hurry to make my mind for exchanging the setting. Then one of my family members got stroke, my life suddenly in chaos. When all settle down, I contacted BDG, I was told since I wore it a few months, the setting got scratched, I could only get around $130 for my setting as scrap.
So I ended up with this knife setting which I didn't choose at 1st place. And since I was forced to accept it unless I would spend another >$1300 to get half-round, I became less like this setting every day.
Comparing all online stores I tried, Bluenile is more professional. You pay one-way shipping for changing setting, and the stone (or with new setting) ship back to you free. WF charged me $40 to send my stone back to me when I spent only $20 shipping one earring to them to remove a setting. BDG, I have mixing feeling. I should admit that I didn't make decision fast enough since I have no trouble to return a setting back to Bluenile before after one or two weeks of wearing and BGD said I didn't need to make decision immediately. But it seems I am the loser at the end because of mistake they made.