I''m a new user and this is my first post here. My boyfriend just purchased a gorgeous, vintage-style paltinum setting by Saturn at Barmakian in Natick, MA. My fiance and I are still shopping for a stone. We bought the setting last week. Yesterday, the saleperson was supposed to have had it sized for me, and we were also going to look at diamonds. Instead, she waited to have it sized, I think to push us into buying one of their stones first. She waited until the last minute when the jeweler was about to leave. (This annoyed me but I didn''t feel comfortable saying so at the time.)
When I tried on the ring in the store, which was literally closing at the time, it was more snug than the 4.5 I was fit for, but I figured maybe it was just me.
When I got the ring home last night and got a good look at it, I realized 2 additional issues: 1.) You can see where it was sized--it''s not a smooth, symmetric line, and 2) the whole setting is now "off"--the sides are no longer symmetric and it looks the the ring was bent out of shape during sizing! I am so sad, as this is a beautiful, and not cheap, setting. I don''t even want to tell my fiance as I don''t want him to be upset.
Barmakian said they will fix it, though I wonder if they can. What''s worse is that they are not close at all to my home, and another afternoon will be spent dealing with this ring issue.
My questions for the people on this board are: Is platinum very malleable, like 24K gold? Will this ring bend or dent easily? (I thought platinum was strong). Has this happened to anyone else? (I did see an old post about a Barkamian setting nightmare but to me it looked like the poster was sent the wrong ring altogether.) I wonder if I wil have any recourse if they have irrevocably damaged the ring. Adding to the confusion is the fact that we are likely to buy a stone tomorrow(not from them, now that I''m fuming). I wonder if they will fix the damage AND set a stone from an outside jeweler to save me from running between 2 stores.
Any advice here would be great.
Thanks in advance!