I ordered a .66 ctw, 11-stone channel set wedding band for wife for Christmas. When I ordered it I asked if they could make sure that the stones were flush up against each other because I did not like the look of gaps between the stones. I was told they could do that and it was even noted on the order.
I received the ring today and sure enough, there are gaps between the stones. The ring & stones are beautiful and the gaps all seem to be equidistant so it''s not a matter of poor craftsmanship. I called the vendor back (an on-line vendor highly-touted on Pricescope who for the time being will remain nameless) and was told by the production manager that they noted my request but could not place the stones flush with one another because it could end up causing damage to the stones when they cast(? - don''t know if that''s the right term) the ring. He said they left as small a gap as possible.
The reputation of this online vendor gives me no reason to doubt him but I''ve seen several other rings in my search that had the stones flush. I called another Pricscope online vendor and asked them about their channel set rings and they assured me that the process they use allows the stones to be flush against one another.
I''m obviously a novice so I''m asking for the opinions of others. The ring I ordered is fairly simple but I had to do a custom order because they did not have the exact ring I wanted. Custom = no returns. I was hesitant at first to order a non-retrunable ring but there were so many glowing reports on these boards that I went ahead.
What are my options? Thanks!
I received the ring today and sure enough, there are gaps between the stones. The ring & stones are beautiful and the gaps all seem to be equidistant so it''s not a matter of poor craftsmanship. I called the vendor back (an on-line vendor highly-touted on Pricescope who for the time being will remain nameless) and was told by the production manager that they noted my request but could not place the stones flush with one another because it could end up causing damage to the stones when they cast(? - don''t know if that''s the right term) the ring. He said they left as small a gap as possible.
The reputation of this online vendor gives me no reason to doubt him but I''ve seen several other rings in my search that had the stones flush. I called another Pricscope online vendor and asked them about their channel set rings and they assured me that the process they use allows the stones to be flush against one another.
I''m obviously a novice so I''m asking for the opinions of others. The ring I ordered is fairly simple but I had to do a custom order because they did not have the exact ring I wanted. Custom = no returns. I was hesitant at first to order a non-retrunable ring but there were so many glowing reports on these boards that I went ahead.
What are my options? Thanks!