Hello All,
I am by no means a diamond expert, but I am in the market for a halo reset. My dear husband bought me a diamond before we ever discovered Pricescope. The diamond is EGL certified, and he bought it with the best of intentions and of course I happily accepted the man along with the diamond. A few years have passed, and we are ready for a reset. He went through Whiteflash because of the great things my fellow Pricescopers have said. However, Whiteflash was not only very slow in getting back to us, they finally informed my husband that they will not reset an EGL diamond... This is heartbreaking, I love my diamond, I know it is an EGL and it is not perfect, but for a vendor to not want to deal with us because of the diamond certification is somewhat surprising. Has anyone else dealt with this? I am proud of my diamond, and the memories associated with it... I am a bit disappointed and shocked by the turn of events... What now?
Thanks in advance for reading,
Shiny
I am by no means a diamond expert, but I am in the market for a halo reset. My dear husband bought me a diamond before we ever discovered Pricescope. The diamond is EGL certified, and he bought it with the best of intentions and of course I happily accepted the man along with the diamond. A few years have passed, and we are ready for a reset. He went through Whiteflash because of the great things my fellow Pricescopers have said. However, Whiteflash was not only very slow in getting back to us, they finally informed my husband that they will not reset an EGL diamond... This is heartbreaking, I love my diamond, I know it is an EGL and it is not perfect, but for a vendor to not want to deal with us because of the diamond certification is somewhat surprising. Has anyone else dealt with this? I am proud of my diamond, and the memories associated with it... I am a bit disappointed and shocked by the turn of events... What now?
Thanks in advance for reading,
Shiny