cookiebuttermonster|1463332589|4031993 said:Plus I much preferred the format of their old diamond search, where the results showed the images of the actual diamonds.
kenny said:It's now impossible to search for Octavias.
First, you have to know they even exist.
Then, you have to search for all asschers.
Then view each one and click on and read the report and look for the term Octavia in the comments.
aca|1463337450|4032011" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch">aca|1463337450|4032011 said:kenny said:It's now impossible to search for Octavias.
First, you have to know they even exist.
Then, you have to search for all asschers.
Then view each one and click on and read the report and look for the term Octavia in the comments.
not only the octavias, it is the same thing with the avc line or any of their own branded/platinum diamonds. Or at least I should say, *I* cant find any of them any more. Odd marketing?
Edited to add: oh I finally found the magic button. "Search by brand".
Ok edited again still dont like it, basically no info avaliable. Or maybe I need to find another magic button to get all the images and info. Im leaving it at that.
Edited again!! This is getting awkward. I found the magic button. Sorry.
idealbrand|1463341115|4032026 said:Hello Everyone,
I would like to introduce ourselves as the development company of Good Old Gold, while the feedback is not necessarily good news, we are extremely happy to have feedback as it will ensure we get better. I am working closely with Good Old Gold and we agree the specialty cuts (Branded Diamonds) are too hidden, we will change this to be always displaying and test the filtering to ensure its more clear which shape is selected.
We are also discussing the ability to display the diamonds in a grid with photos but as a quick fix we will e adding the photographs to the right side on the hover.
I will be looking into your comments in detail, we want nothing more than a flawless experience for Good Old Gold Clients and I truly thank you for taking the time to write these comments.
- John
Ideal Evolved
www.idealbrandmarketing.com
213.627.8363
Pyramid|1463341438|4032028 said:Hmmm, maybe they need to get a more managed website where the company managing it tests the results and charges likewise. GOG could then add 8% to the price of each diamond to pay for it. It is Sunday anyway, wait until they have a chance to respond here before putting them down too much. At least this thread shows they have lots of willing customers!
aca|1463341704|4032032" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch">aca|1463341704|4032032 said:idealbrand|1463341115|4032026 said:Hello Everyone,
I would like to introduce ourselves as the development company of Good Old Gold, while the feedback is not necessarily good news, we are extremely happy to have feedback as it will ensure we get better. I am working closely with Good Old Gold and we agree the specialty cuts (Branded Diamonds) are too hidden, we will change this to be always displaying and test the filtering to ensure its more clear which shape is selected.
We are also discussing the ability to display the diamonds in a grid with photos but as a quick fix we will e adding the photographs to the right side on the hover.
I will be looking into your comments in detail, we want nothing more than a flawless experience for Good Old Gold Clients and I truly thank you for taking the time to write these comments.
- John
Ideal Evolved
www.idealbrandmarketing.com
213.627.8363
Great, this sounds promising.
Im also really impressed by you answering and so quickly!
kenny|1463342114|4032037 said:aca|1463341704|4032032" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch">aca|1463341704|4032032 said:idealbrand|1463341115|4032026 said:Hello Everyone,
I would like to introduce ourselves as the development company of Good Old Gold, while the feedback is not necessarily good news, we are extremely happy to have feedback as it will ensure we get better. I am working closely with Good Old Gold and we agree the specialty cuts (Branded Diamonds) are too hidden, we will change this to be always displaying and test the filtering to ensure its more clear which shape is selected.
We are also discussing the ability to display the diamonds in a grid with photos but as a quick fix we will e adding the photographs to the right side on the hover.
I will be looking into your comments in detail, we want nothing more than a flawless experience for Good Old Gold Clients and I truly thank you for taking the time to write these comments.
- John
Ideal Evolved
www.idealbrandmarketing.com
213.627.8363
Great, this sounds promising.
Im also really impressed by you answering and so quickly!
Two hours ago I emailed Jonathan about this thread.
He said he got his IT folks on it.
Very responsive!
I love GOG and it pains me to see their website harming their business.
Repeat ... test on civilians ... test on civilians ...
Using people who already know a lot about diamonds or about websites and web design to test a diamond website won't find the problems.
Such people know too much.
The most knowledgeable people can be the worst people to proofread things that are targeted to people who are not-knowledgeable.
Disclaimer: I have no idea how you'd find these total NOOBs.
idealbrand|1463347233|4032062 said:Sorry maybe I'm just new with PriceScope, it seemed to condense the size of the image. I have posted it online at the following url to ensure everyone can see it at the proper size. http://www.goodoldgold.com/mock/gog-diam1.jpg