Hi all,
We have currently been looking for a ~2.5 carat engagement diamond and were recommended to go to Good Old Gold or IDJ as they have the Vatche u113 setting. When we first contacted them, they said they would communicate through email but after a week or two of not hearing back, they said they would need a deposit for $100, fully refundable--which is totally reasonable--to request some diamonds. Later, they said that it was a mistake and asked for a non-refundable deposit of $1k to begin the search..is this normal?
We are on a bit of a time crunch and have several jewelers assisting us on this diamond search, hence there may be a chance that we may find our dream diamond elsewhere. No other jewelers have made such a request and honestly we don't mind paying if it was refundable but I feel like our hands are tied if we submit. I was really interested in GOG but after hearing about this, I'm actually pretty turned off by it. I understand sometimes deposits are needed in order to put a diamond on hold, but they haven't searched or showed us anything. (Just wanted to make sure this was normal protocol for them.)
Anyone with similar experiences?
We have currently been looking for a ~2.5 carat engagement diamond and were recommended to go to Good Old Gold or IDJ as they have the Vatche u113 setting. When we first contacted them, they said they would communicate through email but after a week or two of not hearing back, they said they would need a deposit for $100, fully refundable--which is totally reasonable--to request some diamonds. Later, they said that it was a mistake and asked for a non-refundable deposit of $1k to begin the search..is this normal?
Anyone with similar experiences?