TruLuv858
Brilliant_Rock
- Joined
- Jun 9, 2010
- Messages
- 1,015
Hi Everyone!
My ring reset is finally underway! I couldn't be more excited! We decided to go with Mark at BE as we had such a wonderful experience with him 6 years ago when my fiancé purchased my stone and setting through him. This setting (as some of you may know) has been underway for about 2 years. We finally decided to move forward in order to commemorate our 5 year anniversary. Anyway, my question is this... What was your experience with turn around time? My husband said Mark was super responsive and turnaround time was about 2 weeks. He has had my stone for a week now and I haven't received my CADs? Which surprises me, as we had already been discussing specifics about the setting were discussed weeks prior to that? I know he is super busy, and don't expect 2 weeks for this project, but was curious what I should expect? Response time seems to be much, much slower than I remember. In speaking with him, it looks like I should receive my first round of CADs by Wednesday or Thursday? Just wanted to get an idea of how long it takes after CADs are finally underway. Mark is lovely to work with, just curious what your personal experience was- TIA
My ring reset is finally underway! I couldn't be more excited! We decided to go with Mark at BE as we had such a wonderful experience with him 6 years ago when my fiancé purchased my stone and setting through him. This setting (as some of you may know) has been underway for about 2 years. We finally decided to move forward in order to commemorate our 5 year anniversary. Anyway, my question is this... What was your experience with turn around time? My husband said Mark was super responsive and turnaround time was about 2 weeks. He has had my stone for a week now and I haven't received my CADs? Which surprises me, as we had already been discussing specifics about the setting were discussed weeks prior to that? I know he is super busy, and don't expect 2 weeks for this project, but was curious what I should expect? Response time seems to be much, much slower than I remember. In speaking with him, it looks like I should receive my first round of CADs by Wednesday or Thursday? Just wanted to get an idea of how long it takes after CADs are finally underway. Mark is lovely to work with, just curious what your personal experience was- TIA