Linda W
Super_Ideal_Rock
- Joined
- Feb 15, 2006
- Messages
- 10,630
Date: 3/23/2009 2:18:26 PM
Author: TravelingGal
MTG, yes, I agree...I was just speaking generally. In your case, it wouldn''t make much financial sense to get it certed by AGTA.Date: 3/23/2009 2:10:16 PM
Author: MakingTheGrade
Date: 3/23/2009 1:57:15 PM
Author: TravelingGal
MTG, first of all, I thought I commented, but I guess I didn''t..the stone is pretty and you did a nice job photographing all the different personalities of the stone!
Secondly, wow...that''s what NSC said eh? That''s kind of lame. I find it hard to believe you would have chipped it already, so it probably happened when they took it out of the mounting. Good lesson to learn though...always loupe and check the stone right when you receive it, so it would be less a case of ''he said, she said.''
Also, (and this is just my own, unexpert opinion), I wouldn''t just accept a NSC cert for a pad. If I bought from NSC, I would send to an independent reputable lab and make sure they would give me a refund if it came back as anything other than what they claim.
Thanks for the compliments, and I agree that their answer was lame. Can''t say I''m particularly impressed by their care for customer satisfaction. But in the end, I do want to keep the stone, so there''s no point in getting huffy at them since even if they offered to let me return it, I wouldn''t want to, lol. I would get it certed, but it was only 400$ and I think it''s at least 200$ to get the special padparascha certification from AGTA. I don''t really doubt that it''s a real sapphire or that it''s unheated(I believe others here have had their NSC stones sent in for testing, and while some came back negative on the pad count, there weren''t any that came back as synthetic or treated). If I ever buy anything over 1k from them (or anyone), I would definitely send it in for a 3rd party certification. And I might eventually get this one certified when the budget is less tight, and believe me if it comes back synthetic or heat treated, the Natural Sapphire Company will get an earful!
If I were in your shoes, they would have lost me as a customer. And if I were you, I would have returned the stone, based on principle. Maybe you should take it to them directly for them to look at - you paid $400 for what was supposed to be a stone without chips.
Ditto. I would also take it into them personally and have them look at it. I am not happy with the answer they gave you.