Whiteflash came through for me.

[Andelain]

A while back I bought a secondhand Eightstar diamond in a Vatche setting from JbEG. I wore it over here for a few months before somehow breaking a prong. I posted about it here. Repairing Platinum Prongs

I contacted Vera at WF to see if they could help and she said they could send it to Vatche on my behalf, so I sent the ring to them. The sent it to Vatche, who refuse to work on it, since a third party had set the stone. Back to WF it went. Then Vera told me not to worry, that their bench would redo the prongs for me and the price was pretty reasonable for all 6 prongs. They didn't have to touch this ring since they sold neither the diamond nor the setting, but they did and I really appreciate them. They did a great job too, the new prongs look solid. In another life I might have asked them to polish them down a hair to look more delicate, but I'm just too hard on my rings and need strong prongs.

Another nice thing about having WF fix the ring is I got some great pics from Becca. Here's the pics they sent me...

 

[Andelain]

And of course the obligatory handshots.... I'll have to get some better ones later.

 

[yssie]

Awesome!

I remember the broken prong thread - glad you were able to get it fixed

 

[Brown.Eyed.Girl]

That's awesome of WF, and I just love that ring!

 

[Maisie]

Very cool Whiteflash

 

[ChunkyCushionLover]

Nice job and great CS from WF.

 

[Laila619]

It looks great!! Very nice of WF.

 

[diamondseeker2006]

They did do a great job and it was nice of them to be willing to fix it! Beautiful ring!

 

[HeartingDiamonds]

Well, the diamond looks just as STUNNING as the day it left my hands

WF did a fabulous job!

 

[athenaworth]

I'm kinda falling in love with WF. I haven't even worked with them, but am planning to, and Liza from WF has been so sweet. I almost feel like I know her. Excellent customer service.

 

[Maisie]

Very cool Whiteflash

I'm not sure why the word 'Whiteflash' became a link?

 

[lyra]

That's great service from WF. Love the glamour shots too!

 

[chiquitapet]

WF is the best! I love your ring!

 

[AnneinGA]

That looks great! Congrats! WF did a super job.

Edit: So I just typed WF in here to see what would happen. Seems there are new auto-search links in the backend that will add the hyperlink.

 

[psadmin]

That looks great! Congrats! WF did a super job.

Edit: So I just typed WF in here to see what would happen. Seems there are new auto-search links in the backend that will add the hyperlink.

Hi Anne and Maisie,

It is a new feature that was added for all the Pricescope Sponsors for there Support to continue running Pricescope for free for everyone.

Happy Halloween Weekend Everyone!

 

[btrflygrl23]

How sweet of WF and what a great job!

Looks amazing!

 

[lknvrb4]

It looks great, I love the profile of that setting.

 

[tyty333]

Three cheers for WF...the prongs look great!

 

[Supers]

Great of WF to do that.
And they do take nice pics!

 

[marcy]

Very pretty!

 

[Andelain]

Well, the diamond looks just as STUNNING as the day it left my hands

WF did a fabulous job!

Do you miss it Grace? Yeah, it's a pretty thing and I'm glad to have it back. Yes, they did do a good job and it was well worth the money even though I intend to get the stone reset eventually.

I've never been anything less than completely impress with the CS I've gotten from WF. I've never even spoken to any of them on the phone, everything's been strictly email, but they just make it so easy to deal with them. I didn't hesitate at all when they told me I cold ship them my ring.