When you work with a vendor do you think they should be able to contact you whenever they like?

[phoenixgirl]

It may be that the new salesperson took over Lesley''s "book" of clients and feels it''s expected of her to establish and maintain as close of a relationship with you as Lesley did. And maybe you going with a different vendor made her think, "Uh oh, we''re losing this client" and she''s overcompensating to try and fast-track into a super close relatoinship with you to make sure you''ll consider WF for any other future purchases.

It would definitely annoy/weird me out too. I''m not a "honey" or "sweetie" kind of person. To me that''s condescending. It probably comes off better in face to face interactions, and in our modern age sales associates need to learn how to translate friendliness into something that still resonates over the net.

But the fact of the matter is that it is much, much more annoying to be ignored by a vendor that you want to work with you than to be courted by one that you don''t. I would just ignore their emails until you need/want something from them. If you can''t, then ask them to cease and desist.

 

[Steel]

Maisie I hope you will forgive me as this post may veer a little off but still around the topic.

I feel sad about WF at the moment and I have made no bones in previous posts about calling out any behaviour I dislike. After all this forum is about our views as consumers and as a consumer I have rated all the business I have worked with. I spent a considerable amt of cash at WF and expected to have a vendor for life. Instead I feel like I have a number of pieces from a business that does not care to give the final 10%. I also had quality issues but more so, I had issues with customer service which grew worse with every purchase. Thankfully I have found new vendors but I feel very sad that I have lost WF.

So threads like this perk my interest. Because they tell me that I am not alone experiencing this change of mood. Yes, Maisie could just drop the SA a note saying ''Thanks but no thanks, I don''t love this marketing approach''. But that is not the point. The point (IMHO) is that this company felt able to approach her in this manner.

It also bothers me that I spend $X cash with WF and receive one level of ''attention'' and follow up while another person spends the same/more or less and gets different attention. Now unless I am spending significantly less than the other consumer I expect the same high level of interest, follow up and customer service as the next person.

I would like to note that in a recent RT thread Maisie''s posts defended WF so I am puzzled as to how she could be considered a WF-basher

.

 

[elle_chris]

Date: 4/26/2009 11:31:28 AM
Author: purrfectpear
My pear is from Whiteflash and I''ve always spoken well of them and recommended them as a trusted vendor. Last year I suppose I''ve probably spent $30K+ with three different vendors. None of them have ever initiated contact with me beyond the sale, and I would not wish for any of them to do so.

What Maisie has described is sales & marketing, but I find it to be obnoxiously agressive. Following on Gypsy''s experience a few months ago, it seems apparent that there is at least one person working at WF that is way too pushy and has gone beyond good customer relations (and into used car sales tactics IMO).

This ''newer'' WF is troubling to me. Personally I hope they get a grip and soon. Bad economy or not, competing vendors or not, this chasing down of customers is beginning to make them look like door to door solicitors and it''s not becoming at all !!!

Exactly.
Many of us have spent very large sums with Whiteflash, and yet- I''ve never had them try to initate contact with me beyond a once a year phone call from my sales rep asking how I was. To be honesst, that was too much but as there was never any hard sale, i let it go.

So I have to ask, why Maise? In the past, and i don''t mean this in an offensive way, you were their cheerleader with many posts that people read and followed. I''m not accusing anyone of anything, but it is kind of obvious t that WF pays attention and didn''t want to lose the publicity of a much liked poster who can can influence newbies and lurkers alike.

Recently, like KtIceRn said, you haven''t exactly been pro WF. While I''m not accusing you of bashing them, as I believe everyone has a right to post their opinion on a vendor, the good along with the bad- but to me, as an outsider it looks like your reltationship went sour due more to personal differnces rather than profiessional ones. And since, based on your previous posts, you did develop a personal relationship with them, they thought it was ok to take these types of liberties with you and maybe, even hope to bring you back into the fold so to speak.

Personally, i think it''s tacky and makes the vendor look desperate. At the same time, I almost understand why they did it.
This is also exactly why, people should keep their relationships with their vendors professional. It''s a business deal, nothing more. If they do or say something that makes you feel uncomfortable, there''s always another vendor ready to take their place.

 

[kama_s]

Date: 4/26/2009 1:53:16 PM
Author: Maisie
I am not like that.. you can read any of my posts and see that I am probably one of the least malicious posters on this site.

Really, I just wanted to chime in quickly and say that I have never seen Maisie post anything even remotely offensive/rude/malicious. I also dont think she's 'bashing' WF - she has a concern...and a valid one at that.

Personally, I wouldn't like a company to hound me with e-mails and phonecalls. I would be less inclined to work with them in the future, regardless of how good quality their work is.

 

[Kaleigh]

Date: 4/26/2009 5:32:33 PM
Author: kama_s

Date: 4/26/2009 1:53:16 PM
Author: Maisie
I am not like that.. you can read any of my posts and see that I am probably one of the least malicious posters on this site.

Really, I just wanted to chime in quickly and say that I have never seen Maisie post anything even remotely offensive/rude/malicious. I also dont think she's 'bashing' WF - she has a concern...and a valid one at that.

Personally, I wouldn't like a company to hound me with e-mails and phonecalls. I would be less inclined to work with them in the future, regardless of how good quality their work is.

Big ditto. I know Maisie to be one of the nicest people we have on PS. She did nothing wrong in bringing this up.

If anything this will help WF. Why? Because they need to tone down the marketing stategies. But that's just my opinion.
I really like WF a lot. I wish them all the best....

 

[debi wexler]

Hi Maisie,

Let me first say that I can appreciate your discomfort. I will talk to the consultant and let them know you would like to initiate the contact if and when you need something going forward you will let us know. I hope everyone who works with us knows that the best way to tell us what makes you happy and what doesn''t is just to tell us.

Let me say that I LOVE the PSers and their input on how we can do a better job And let me add, Maisie, I have appreciated your support with WF throughout the years. You have always been a strong advocate for Whiteflash and I know you''ve worked with a couple of our sales consultants throughout the last 2 years the last one being Lesley. Your feedback in the past was most valued in helping us improve our response time to your needs as well as any quality concerns you may have had. WF was able to resolve any concerns you had by getting direct input and feedback from you during those hiccups. Any input you have given has always made us step back and think on what we can do better to assist you.

Because I value our customers and realize that they have many great ideas to make us even more responsive, it''s always been our practice to reach out to you for feedback. Of course, there is ''no one size fits all'' level of contact that pleases everyone, so I want to let you know that we are open to hearing what you prefer. We know that some people like to initiate the contact and we know that others like to hear about new products, inventory or initaitives going on with the company. You can always email me or Allison if you feel like the bounds have been overstepped.

I can remember two/three years ago we were having a lot of increased discussion about WF not returning emails and/or calls. Just two weeks ago, someone on PS voiced their disappointment in our turnover so they went elsewhere. The consultant followed up and apologized for lack of email follow up. It was at that point the Whiteflash consultant realized the attempted phone calls to her from the customer were diverted and never reached her. If her salesperson had reached out to her as Maisie''s did, perhaps we would have made that client happier. We know it''s impossible to avoid all mistakes, but I''d rather we make mistakes by trying too hard and not enough! Maisie this situation was probably a case of trying too hard. Our apologies.

Gypsy- your input a couple of months ago was greatly appreciated. I respect your privacy wholeheartedly as I know I would want mine respected. We do keep in touch with our customers from time to time unless they do not want to hear from us. Our ''opt in'' on registration helps us understand if you want to be contacted or not.

Love2sparkle - I don''t know specifics on your experience with us, but let me just say that if you have any concerns, don''t hesitate to pipe them into me. I would be more than happy to hear them.

Kate - thanks for your input as well. We agree that more vendor choices make PS a better resource, and we''re grateful for our spot here too. PSers are really enthusiastic about custom work, and we appreciate all the requests we receive and want to do what we can to consistantly earn your trust.

Neatfreak - glad to hear your thoughts as well. Whenever you need us we are here for you!


Strm - what I love about you is that you say it the ''way it is''! Thank you! You''re right -- it really does depend on the relationship, and I hope to build a lot of relationships wth you all in the future. Having direct contact with our clients helps me and the rest of WF know what you want and what you don''t want.

Diamondseeker - thanks for your input as well. We have spoken from time to time, but only because I want to see how life is going in your neck of the woods BTW-- How is life going in your neck of the woods?

Bgray -- thank you for your support of Whiteflash too


Lovingdiamonds -- I agree and we 100% support constructive dialogue in how to improve things, but I do agree with many posters who''ve commented that many problems are easily resolved by a quick phone call or email to the vendor.

Purrrrfect Pear - You picked a perrrrrfect name Thank you for your support; I''m glad you''re still happy about your perrrrrrrrrrrrrfect pear I don''t believe in ''overcontacting'' our clients; we want to be accessible but not overbearing. Our best clients relationships have been those where customers tell us exactly what they want from us.

When I first registered Whiteflash as a business over 9 years ago, my commitment to the company was signed on the dotted line at the registration. It''s a great servcie that we can bring to the guy or gal who is looking for a resource that will provide a consitantly well-cut diamond and custom design jewelry at more than affordable prices with a customer service mentality you all appreciate. I am here and Allison is here to listen and provide what we can which makes good business sense. The bottom line of all this is Maise or any other PSer... first call me or email me or Allison when you have ideas that can help that work better for you and your fellow PSers or something you want to change. If you don''t get any response, then let''s bring it out for everyone to pipe in for resolutions or better ways of working

 

[Octavia]

Date: 4/26/2009 5:32:33 PM
Author: kama_s

Date: 4/26/2009 1:53:16 PM
Personally, I wouldn't like a company to hound me with e-mails and phonecalls. I would be less inclined to work with them in the future, regardless of how good quality their work is.

Exactly, and this goes for any kind of service industry, not just jewelry. For example, after I let a wedding photographer we'd met with know that we'd gone with someone else, the photographer wrote back asking why, and who we had chosen instead. This person also sent me a couple more emails at later dates, offering different services (bridal portraits, etc). I felt that the prying and upselling were outside the scope of our business dealings, and it made me uncomfortable. I might have used her for other services in the future, but now I won't. It would be the exact same thing, to me, if a jewelry vendor, or a car dealer, or any other vendor or retailer you might name did something like that. It really isn't attractive, and it does make a difference to me when I hear of vendors engaging in these tactics. I don't know that it would prevent me from working with a vendor if I REALLY REALLY wanted to, but it would certainly make me more cautious about our interactions and explicit about what contact is and is not okay with me.

 

[iwannaprettyone]

It''s just the way of the world. I do not think it is inappropriate at all. WF is in Texas too, and the southern names (honey, sweetie etc) are very common.

Sorry it erked you Maisie, try not to get offended vendor are trying encourage repeat business and geuninely trying to be helpful.

(by the way, not sure if I commented on your 5 stone- WOW, luvs it!!!)

 

[iwannaprettyone]

P.S

My earrings are from WF, I had great service with that....although I am not committed to WF as a brand favourite- if anything I like to shop around for the best deal. After seeing Maisie and anothers 5 stone frome Brian Gavin I think my next purch will be from there (God willing).

 

[oldmancoyote]

Date: 4/26/2009 2:40:16 PM
Author: KtIceRN
Maisie, I have not called you a WF basher. It just seems you want to find fault in WF even when the threads are good and it gave me the impression that you are not happy with them as a whole. I feel that problems with a vendor are best addressed with the vendor directly and then if no resolution come here so all PSers can learn from your experience. I for one like to give any vendor the chance to make it right before I post and if they can''t do a thread on the problem.

Hem - Maisie started this thread. And I don''t understand why one cannot question - never mind criticise - a vendor''s activities or policies. This is not, as far as I know, a vendor sponsored site.

 

[shelleydog]

I am presently working with Juli at Whiteflash (who was mentioned earlier). I have not had any inappropriate contact - if anything, she could call me more. She spent an hour Friday evening on the phone with me while she looked through custom pictures at Whiteflash, emailing me each picture she thought might help with my decisions. I have felt no pressure from her or Jamie Carson who I worked with before. In fact, Whiteflash made a mistake on something and Debi called me herself to discuss how they were going to remedy it. I was very impressed and I felt like the company as a whole really cared about my business (and I have not spent $30k there in the last year - just an average customer).

 

[decodelighted]

My take? Honestly .... I think you might have a bit of a reputation as, um, fickle re: your e-ring. Perhaps you are being courted more aggressively than other customers because they think there''s a good chance you''ll be in the market for something again SOON.

If I was a vendor, I''d think you were a GOOD BET!

If the emails bother you -- just ask to be removed from their list. You will probably then miss out on sale notices etc ALSO, but if that''s cool with you shouldn''t be a problem.

I do think its odd they asked you for PICTURES of your new ring. Could they be wanting to spy on Brian Gavin''s co to protect their "intellectual property"??

 

[Linda W]

 

[Linda W]

Deco, I love you to death, as you know. But....... that was a really cheap shot at Maisie.

 

[Kaleigh]

Date: 4/26/2009 7:29:04 PM
Author: Linda W
Deco, I love you to death, as you know. But....... that was a really cheap shot at Maisie.

Deco that really was a low blow. For the record, I adore you ... But sometimes ya just hit below the belt.

 

[decodelighted]

For the record, it never occurred to me that it was ANY kind of "shot" or "blow" @ Maisie.

It was the first thing I thought of ... she''s a GOOOOOOOD customer. A FREQUENT customer. Where is the slam? Its a *fact* and I believed quite relevant in this case ... a very likely reason why she''s being singled out for solicitation. Just as likely as her previous role as "Whiteflash cheerleader" as other people have guessed.

Geez.... it''s my guess to the big "mystery" ... not a implication of Maisie. I hope SHE understood that. We''ve had many convos re: her jewelry activity & she''s well aware of my opinion (slow down!) Sorry that anyone took it as mean-spirited. It most assuredly was NOT meant that way.

 

[Kaleigh]

Date: 4/26/2009 8:09:21 PM
Author: decodelighted
For the record, it never occurred to me that it was ANY kind of ''shot'' or ''blow'' @ Maisie.

It was the first thing I thought of ... she''s a GOOOOOOOD customer. A FREQUENT customer. Where is the slam? Its a *fact* and I believed quite relevant in this case ... a very likely reason why she''s being singled out for solicitation. Just as likely as her previous role as ''Whiteflash cheerleader'' as other people have guessed.

Geez.... it''s my guess to the big ''mystery'' ... not a implication of Maisie. I hope SHE understood that. We''ve had many convos re: her jewelry activity & she''s well aware of my opinion (slow down!) Sorry that anyone took it as mean-spirited. It most assuredly was NOT meant that way.

Cool. Want some pie???

 

[Linda W]

Date: 4/26/2009 8:12:57 PM
Author: Kaleigh

Date: 4/26/2009 8:09:21 PM

Author: decodelighted

For the record, it never occurred to me that it was ANY kind of ''shot'' or ''blow'' @ Maisie.

It was the first thing I thought of ... she''s a GOOOOOOOD customer. A FREQUENT customer. Where is the slam? Its a *fact* and I believed quite relevant in this case ... a very likely reason why she''s being singled out for solicitation. Just as likely as her previous role as ''Whiteflash cheerleader'' as other people have guessed.


Geez.... it''s my guess to the big ''mystery'' ... not a implication of Maisie. I hope SHE understood that. We''ve had many convos re: her jewelry activity & she''s well aware of my opinion (slow down!) Sorry that anyone took it as mean-spirited. It most assuredly was NOT meant that way.

Cool. Want some pie???

or how about a margarita?????

 

[decodelighted]

I''ll take both if its okay ... its HOT here today ... 89

 

[Kaleigh]

Yes both it is. They will be coming right up. I hear ya on the heat, it''s soooo hot here. I have the AC cranked.

 

[Linda W]

I sent you both the hot weather we were having here, in California last week.

 

[hlmr]

My answer to the question is no, but I think that if you are contacted, telling the vendor you don''t wish to be in the future should suffice. I don''t mind hearing from a company to let me know of certain sales/specials they might be having, but an email versus a phone call, is my preferred mode of communication. Over the past few years, I have made purchases from James Allen, Whiteflash and Pearlmans, and until recently have not been contacted by any of the companies.

I was contacted recently by Whiteflash. I had inquired about a lovely pendant via email, that I thought someone I knew might be interested in. A rep called me a day or two later, asking about my interest in the pendant, and because the call came at an inconvenient time, I did feel I was being solicited, and the phone call was not appreciated. I also received an email a few weeks later, which did not bother me because I was able to respond to it at my convenience, and didn''t feel ''put on the spot'' as I did with the phone call.

 

[TravelingGal]

Date: 4/26/2009 8:09:21 PM
Author: decodelighted
For the record, it never occurred to me that it was ANY kind of 'shot' or 'blow' @ Maisie.

It was the first thing I thought of ... she's a GOOOOOOOD customer. A FREQUENT customer. Where is the slam? Its a *fact* and I believed quite relevant in this case ... a very likely reason why she's being singled out for solicitation. Just as likely as her previous role as 'Whiteflash cheerleader' as other people have guessed.

Geez.... it's my guess to the big 'mystery' ... not a implication of Maisie. I hope SHE understood that. We've had many convos re: her jewelry activity & she's well aware of my opinion (slow down!) Sorry that anyone took it as mean-spirited. It most assuredly was NOT meant that way.

Hoping not to add fuel to the fire, but I agree, valid point. I'm not saying this because I usually do agree with Deco. I'm saying it because I thought this the entire thread and then found that someone vocalized what I was thinking.

Maisie, you have every right to be annoyed with it. It sounds annoying to me just reading about it. I don't mind regular communications, notes about new products, but I probably wouldn't appreciate being "wooed" to that extent either. For the record, I've bought from WF and Mark Turnowski. Each of them twice. Never got a single communication from Mark and only got the seasonal email from Whiteflash.

Anyway, with Brian Gavin Diamonds as the latest PS vendor to make a splash, I can understand if Whiteflash is a bit concerned that business might be going that way. I also get that a lot of PSers who are loyal or fans to BG/Leslie who are subtly making a push in posts to help their business succeed. Nothing wrong in that as long as the motive isn't too sneaky (i.e., a bunch of people talking behind the scenes and conspiring to bash one and promote the other.) No secret lately that I really have been pleased with Richard Wise. I think he is an excellent vendor and I do refer people to him time to time, or you could say "promote" him. I had a good experience and I'm sharing, no harm in that. (Did you see how I snuck in that sound bite? Hee hee.)

Personally, I would have just told Whiteflash to bugger off if it annoyed me and left it at that. But I do think it's important for people to come on PS and voice what ails them about a vendor. Many people might hate solicitations and if it were Whiteflash's new way of doing business, it might be a valid reason to avoid them. So I don't think Maisie did anything wrong in posting this if she felt it was something that really wasn't kosher. However, it is also fair to question the story and the motive as long as it's civil and not a witch hunt. PSers are savvy consumers and are interested in the truth.

And for KT's point, yes, I also have noticed that Maisie really hasn't been pro WF lately. Nothing blatant, just tone, but hey, she's entitled to her opinion.I could go around this forum saying, "I hate x vendor. I just do. So sue me." My opinion, live with it.

Maisie's made it clear (and flat out said so) that she needs handholding in her jewelry buying activities. The biggest hand holder I've read about at WF is Leslie and she is no longer there. I always worked with Bob, who is SO not a hand holder and he worked fab for me. There are plenty of customers for whom WF is perfect, so hopefully there is enough love to go around.

 

[purrfectpear]

Date: 4/27/2009 12:48:30 AM
Author: TravelingGal
Anyway, with Brian Gavin Diamonds as the latest PS vendor to make a splash, I can understand if Whiteflash is a bit concerned that business might be going that way. I also get that a lot of PSers who are loyal or fans to BG/Leslie who are subtly making a push in posts to help their business succeed. Nothing wrong in that as long as the motive isn''t too sneaky (i.e., a bunch of people talking behind the scenes and conspiring to bash one and promote the other.)...

Frankly they haven''t been all that subtle IMO. Disengenous questions like "ohhhhh is Brian still at WF?" or "Did you know he had a web site?" are pretty bogus. A quick search answers the question, and the people promoting the web site were about as obvious as QVC in a Tiffany''s counter.

 

[strmrdr]

Date: 4/27/2009 1:03:09 AM
Author: purrfectpear

Date: 4/27/2009 12:48:30 AM

Author: TravelingGal

Anyway, with Brian Gavin Diamonds as the latest PS vendor to make a splash, I can understand if Whiteflash is a bit concerned that business might be going that way. I also get that a lot of PSers who are loyal or fans to BG/Leslie who are subtly making a push in posts to help their business succeed. Nothing wrong in that as long as the motive isn't too sneaky (i.e., a bunch of people talking behind the scenes and conspiring to bash one and promote the other.)...

Frankly they haven't been all that subtle IMO. Disengenous questions like 'ohhhhh is Brian still at WF?' or 'Did you know he had a web site?' are pretty bogus. A quick search answers the question, and the people promoting the web site were about as obvious as QVC in a Tiffany's counter.

So whats your point?
People can post BRIAN IS BACK in a topic and it is within the rules.

That is how all the PS vendors made it to the big time at PS.
Enthusiastic consumers.
Of course Brian and Lesley are going to make a splash.
So did Wink way back when.
That is the most recent event that compares to the scope of the news.
For a few months they are going to be a very frequent topic here then it will settle down and be talked about just like any of the top PS vendors.

edit: What many are finding surprising is that Lesley is the superstar of the 2.
Which I knew for a long time :}

 

[TravelingGal]

Date: 4/27/2009 1:03:09 AM
Author: purrfectpear

Date: 4/27/2009 12:48:30 AM
Author: TravelingGal
Anyway, with Brian Gavin Diamonds as the latest PS vendor to make a splash, I can understand if Whiteflash is a bit concerned that business might be going that way. I also get that a lot of PSers who are loyal or fans to BG/Leslie who are subtly making a push in posts to help their business succeed. Nothing wrong in that as long as the motive isn''t too sneaky (i.e., a bunch of people talking behind the scenes and conspiring to bash one and promote the other.)...

Frankly they haven''t been all that subtle IMO. Disengenous questions like ''ohhhhh is Brian still at WF?'' or ''Did you know he had a web site?'' are pretty bogus. A quick search answers the question, and the people promoting the web site were about as obvious as QVC in a Tiffany''s counter.

I was being subtle.

 

[bee*]

Date: 4/26/2009 5:47:13 PM
Author: Kaleigh

Date: 4/26/2009 5:32:33 PM

Author: kama_s

Date: 4/26/2009 1:53:16 PM

Author: Maisie

I am not like that.. you can read any of my posts and see that I am probably one of the least malicious posters on this site.

Really, I just wanted to chime in quickly and say that I have never seen Maisie post anything even remotely offensive/rude/malicious. I also dont think she''s ''bashing'' WF - she has a concern...and a valid one at that.


Personally, I wouldn''t like a company to hound me with e-mails and phonecalls. I would be less inclined to work with them in the future, regardless of how good quality their work is.

Big ditto. I know Maisie to be one of the nicest people we have on PS. She did nothing wrong in bringing this up.

If anything this will help WF. Why? Because they need to tone down the marketing stategies. But that''s just my opinion.

I really like WF a lot. I wish them all the best....

I agree. I personally would not like to get emails like that either. If I want something, I''d email them about it. I also think that it is good to get posts that are not always positive all the time. It''s nice to see both sides.

 

[Phoenix]

Date: 4/27/2009 9:01:03 AM
Author: bee*

Date: 4/26/2009 5:47:13 PM
Author: Kaleigh

Date: 4/26/2009 5:32:33 PM

Author: kama_s

Date: 4/26/2009 1:53:16 PM

Author: Maisie

I am not like that.. you can read any of my posts and see that I am probably one of the least malicious posters on this site.

Really, I just wanted to chime in quickly and say that I have never seen Maisie post anything even remotely offensive/rude/malicious. I also dont think she''s ''bashing'' WF - she has a concern...and a valid one at that.


Personally, I wouldn''t like a company to hound me with e-mails and phonecalls. I would be less inclined to work with them in the future, regardless of how good quality their work is.

Big ditto. I know Maisie to be one of the nicest people we have on PS. She did nothing wrong in bringing this up.

If anything this will help WF. Why? Because they need to tone down the marketing stategies. But that''s just my opinion.

I really like WF a lot. I wish them all the best....

I agree. I personally would not like to get emails like that either. If I want something, I''d email them about it. I also think that it is good to get posts that are not always positive all the time. It''s nice to see both sides.

I agree too.

I don''t think Maisie did anything wrong. It is good for WF to know that one of the sales associates is rather aggressive so that they can address it.

It''s also good for consumers on PS (which is after all a consumer-advocate forum) to know all the goods and bads associated with online vendors.

 

[Maisie]

Date: 4/26/2009 8:09:21 PM
Author: decodelighted
For the record, it never occurred to me that it was ANY kind of ''shot'' or ''blow'' @ Maisie.

It was the first thing I thought of ... she''s a GOOOOOOOD customer. A FREQUENT customer. Where is the slam? Its a *fact* and I believed quite relevant in this case ... a very likely reason why she''s being singled out for solicitation. Just as likely as her previous role as ''Whiteflash cheerleader'' as other people have guessed.

Geez.... it''s my guess to the big ''mystery'' ... not a implication of Maisie. I hope SHE understood that. We''ve had many convos re: her jewelry activity & she''s well aware of my opinion (slow down!) Sorry that anyone took it as mean-spirited. It most assuredly was NOT meant that way.

Deco your post was cruel and nasty and hurt me terribly. I suggest you be punished most severely!

Just kidding! I actually agree with what you said. I am all of the things you said... and some!