- Dec 28, 2012
I have a 3 year old Tiffany legacy engagement ring. I get it serviced every year and on the last two occasions mentioned to them that the diamond isn't straight but they always said they didn't think it was, this time whilst the SA said she couldn't see it the jeweler that she sent it to for servicing admitted that he could and that it was probably like that from creation. I also have another issue where the halo meets the band is wearing away. Both these things really annoy me and whilst they are not noticeable to anyone else they really trouble me. Tiffany have said my only option is to send the ring to New York (I am in Ireland) and that it will take at least two months . I really think it is unacceptable to be without my ring for that long and think they should maybe be offering an exchange instead. I have no faith in the legacy ring now or in Tiffany.