shape
carat
color
clarity

What would you do?

Status
Not open for further replies. Please create a new topic or request for this thread to be opened.
I like to think that what I'd do would depend on the seller. Non-pro, I'd consider contacting them and maybe split the difference. I'd hate to think that I paid a pittance for something that could have been meant to be an heirloom, or that could be a real boon for someone. Frequent seller/pro... I'd consider it their responsibility to know and wouldn't worry about it.

That's what I'd like to think I'd do, anyway...

On the other hand, Kitcha's response is making a lot of sense. AAARG!
 
Obviously I know the details of the situation, but I am with Deco and HH. This is a seller who should know better, they know enough to do their homework. It''s not like you bought it from a little old lady who didn''t know what she had.
 
Since you said in your original post that the seller is a jeweler who does a high volume of sales, I'm with deco and all the others who said to just enjoy your pretty bargain. If it was a scenario where the seller had lots of similar stock pieces of differing metals and weights (i.e. a Tiffany-style setting in 14k WG, 18K wg, or plat), and they could have just sent the wrong one by mistake, I'd contact them and arrange to swap for the piece I'd actually purchased. But that doesn't sound like it's the case here.
 
If by "telling the seller" you mean paying him upfront the full difference between what you paid and the appraisal, then by all means, go ahead if it will make you feel better. I wouldn''t, most wouldn''t, it certainly isn''t expected - but if it will ease your conscience, go right ahead.

Otherwise, I''m not sure what it would achieve other than making him/her feel bad.
 
I don''t know if this makes me a bad person but I wouldn''t necessarily do anything other than enjoy the piece. As someone else said you wouldn''t even know it was worth more until you paid to have it professionally appraised (which the seller could have perfectly well done if he/she wanted to). I just sold an older carseat I had for $25 though it retails for 80-90 bucks. I could have tried to sell it for more but I wanted it out of the house. For all I know the person who bought it will turn around and resell it for $40 but it''s none of my business at this point.
 
You were the one to take the time and spend your money on the appraisal. Had you not done that you wouldn't have known it was worth more than you paid. If the seller got it appraised, was trained to appraise, researched the hallmark or tested the metal they would have priced the item differently. So you could let them know they need more education on what they are selling.

But other than that I think you were lucky it wasn't worth less and then how likely would they be to offer you back money? Every vendor makes errors, sometime in their favor, sometimes in yours. I wonder if the vendor would even feel comfortable accepting more money for HIS error. That could come back to haunt him in feedback and seems to go against the whole idea of ebay-- where you post an item, agree on a price and it's done.
 
As much as I would like to say I would contact the seller, the more I think about it, the more I realize I probably wouldn''t. It''s *their* responsibility to know what they''re selling. They decided to sell if for a certain price, you paid that price, and ended up getting lucky because it was worth more. It''s their own fault for not getting it appraised before selling it to you. I don''t think you have any obligation to contact them. Enjoy your new piece! (and can we see some pictures, please?
2.gif
)
 
OK.. I re-read your original post. Since you (hypothetically) bought from someone who sells a lot of jewelry, I definitely wouldn''t feel compelled to contact the seller. The seller made certain decisions about risk when they posted the item -- where to start the bidding, how much time to put into evaluating and/or testing the piece before listing it. They assumed a high risk and lost, and you get to benefit, guilt-free.

As for karma, consider this the universe''s way of repaying you for a certain DBTY incident in which you paid in many ways even though you did nothing wrong.
2.gif
 
Count me in with the opinion that since the item matches the pic, and you only discovered additional details after YOU had it appraised, you are in the clear here.
 
Someone on their end did an "appraisal" ... and now there's been another appraisal done. SOMEONE is mistaken but how do we even know WHO? Maybe the *new* appraiser was mistaken to some degree. After all, its just human opinion we're talking about here.

None of that changes my original opinion of: no ethical or moral obligation to say anything to the original seller beyond "Thanks!".
 
So are you gonna show us?
9.gif
 
So....gypsy....what did you get for such an amazing bargain on ebay?
2.gif
the suspense is killing me
3.gif
 
Date: 3/19/2010 3:07:56 PM
Author: Bella_mezzo
So....gypsy....what did you get for such an amazing bargain on ebay?
2.gif
the suspense is killing me
3.gif
Me too, where are the pics???
 
I''ve seen this happen a zillion times at the antique mall I work at. A professional seller should do their research. If they do not, too bad. The buyer got a bargain. I might feel a bit different if it was a non-professional selling the item, mayyyybe... but probably not as an ebay sale.

Actually my larger OEC was mis-listed on ebay too. To my benefit. It was a jewelry store in Florida that sold it. They''d got the clarity way, way off, and the carat weight- both to my benefit. Can''t say I considered telling them! I guess I''m just kind of jaded to that scenario, since I see it so much, and I do believe the burden is on the seller to research properly.
 
I didn''t read everyone''s posts in detail, and this may sound ridiculous, but is it possible the seller did know what he/she had, and chose to sell it anyway because they get it at considerably lower cost? Just a thought and I''m glad you got a great deal!
36.gif


To answer your original question, I would hope that I would call the seller and let them know so they were aware of it, but I wouldn''t expect or offer to pay the difference. Where are the pics?
 
I would shut my yap and be happy I got a good deal
2.gif


But I am very immoral.
 
I wouldn''t contact the seller - they''re selling, it is their responsibility to understand the value of what they''re selling. This isn''t an old man at a garage sale, this is a major ebay vendor.
 
As a supposedly knowledgeable seller, he made a mistake in your favor. How many times has it gone the other way? You paid for an appraisal. The seller could have done the same thing.
 
This post makes for interesting reading. I will likely call the seller on Monday (I have their number) and just let them know that they should look at thier items with more care and take it from there.

The seller is a professional jeweler, fully accredited and knowledgeable. But I do feel like they should just have a heads up.

When I first opened the box I was just dazzled because I actually had forgotten the exact ctw of the listing, then I looked at the melee in comparision with my seven stone-- which has 7-10 point melee (I didn''t have that appraised, I''m getting it reset soon)-- and realized the melee were larger than what was in my seven stone. Then I asked Neatfreak her opinion, and she concurred. So I held off adding it to my insurance policy because I didn''t want to insure it incorrectly.

I didn''t loop the MINISCULE scribbles on the back of the piece (I''ve never seen such a TINY engraving in my life), but I starting doubting that the piece matched the listing and getting it appraised seemed like the logical thing.

The melee is ''slightly'' lower quality than I was expecting as well. That''s where the brand comes in. The original brand I bid on uses F/G VS melee and the melee of the real designer is G/H SI (completely eyeclean). I would have bought the piece, as it is, for more... not too much more, but I would have paid the ''buy it now'' price if it had been listed accurately. But I didn''t pay that price. I made an offer, they accepted-- BUT THEN THEY RESCINDED and PUSHED FOR THE BUY IT NOW PRICE-- but I held them to the offer they accepted. And being a reputable dealer, the sold it to me for the offer price. So, I guess that''s where the ''guilt'' comes in. If I''d known what I was bidding on, I wouldn''t have haggled. And they would be about a few hundred richer.

So I think I will call them, and let them know. What I do from there, I don''t know.

As for pics... I''m not going to make an excuse like "I have no camera"... the truth is, the dealer knows about PS and until I speak with them about it... I''m not going to post anything more. The Picasso analogy is a good one and it is the same advice I would give someone else. But when it''s me, it''s different, I want to feel good about the piece, I don''t want to look at it and think: "someone got scr*wed." Ya know? I''m kinda like that... I like my jewelry to be mindclean. And right now, this piece isn''t. So... no pics till it is.
2.gif


Casablanca, thank you very much.
4.gif
 
Why is it your responsibility to educate the ebay seller?

You did not ''steal'' this item. You bought it for a price that the seller accepted as fair and reasonable.

You have no reason, at all, to feel any guilt about your purchase; so enjoy.

Now, where are the photos?
2.gif
 
I''d consider myself lucky and let it be that.
 
I think it''s cool that you want to enjoy this ring with a clear conscience (even thought you did nothing wrong!)
 
Any guilt is of your own making IMHO. I just don''t *get* why it wouldn''t be "mind clean" without calling up the vendor and telling them AHA!!! They should do their job better. Is it really that important to be "right"? And tell them they are "wrong"? What if they say, okay we want the piece back then? Or -- we want XXX dollars more? What can POSSIBLY be gained by this conversation?

I dunno. It smacks of self-created drama if I''m being really honest here. THIS IS WHAT EBAY IS FOR -- getting bargains! You''re acting like this is a rare scenario & I suspect its anything but. Busy businesses mismark or misjudge pieces all the time. As long as they''re getting more than they bought it for - things are aok. That''s up to THEM to judge, no? If it different than PICTURED IN THE LISTING then I''d say its something to complain about & seek a resolution. But you GOT the item that was pictured. Right? They just were sloppy about the listing description.

Might this''ll go something like "Hey I bought xxx and it was really xxx" ... "Um, okay. Why are you calling us about this?" "Well I wanted you to know you were wrong & should be more careful because you didn''t make as much as you could on this particular piece". "Riiiiggghhhtt. Okay thankxbai"
 
I''d be happy I got a good deal. I don''t see a reason to contact the seller and tell them that they should have priced the item higher. It''s not your job to do that-it''s their job to get their items appraised correctly so they''re selling it at the correct price.
 
Hahaha Deco.

What I was planning on saying is something like, "I bought X off of you, I just wanted to let you know that you might want to look over your items again to make sure the listings are correct because mine wasn''t. It was listed as X and it appraised at Y."

I agree that ebay is for ''steals'' as well as just good deals. But if it were me as the seller, and I had multiple items up and something wasn''t listed correctly I want to know. In my case it worked out to my benefit, but if they are mislisting things it can end up harming them and their seller rating if a buyer gets something they are unhappy with. I am a seller too on ebay, not frequent (and not jewelry) but I do sell things. And if there was a mix up, I would want to know. Even if it was to my deteriment in that particularly transaction. I don''t see it as drama, or rubbing anyone''s nose it in, just an FYI. How are people supposed to correct their errors if they haven''t known they''ve made them?

Honestly the jeweler is a good person and I like them. And have bought from them before, and would like to purchase from them again. I know they didn''t mislist intentionally, but want to let them know that it might be worth a closer look at their other items.

I guess I think differently is all.
 
I think we all would like to purchase from them now ... say, maybe before you "warn" them
2.gif
2.gif
2.gif
2.gif
11.gif
. So, you like us better than them right?? SPILL IT SISTAH.

ps-- yeah, i guess we just see this one differently. sorry you can''t enjoy your new toy yet *fully*.
 
I can''t enjoy it at all actually-- it is at the appraiser still. We were short on time and the selling of gold jewelery (and testing it, and weighing it) took precedence. But on Monday I''ll call the seller, and go pick it up. And start enjoying it anew.
3.gif


Tell me something Deco, would you feel the same if the ebay seller was BGD, who you''ve bought from, if BGD sold on ebay or another similar site? (Just an example, since I know you have a BGD piece-- to lurkers NO I don''t think BGD sells on ebay or anything of the sort).
 
I''d count my day as a lucky one!
 
Date: 3/20/2010 12:55:04 AM
Author: Gypsy

Casablanca, thank you very much.
4.gif


You betcha!
35.gif
 
Date: 3/19/2010 8:28:07 AM
Author: *Lindsey*
I wouldn''t contact the vendor simply because when you sell something, the responsibility is with you to understand what you''re selling. If the seller didn''t bother to get an appraisal or do their homework, that is 100% their fault and they decided to risk selling an item that they simply didn''t bother to fully check out.
I agree.
 
Status
Not open for further replies. Please create a new topic or request for this thread to be opened.
GET 3 FREE HCA RESULTS JOIN THE FORUM. ASK FOR HELP
Top