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What would you do?

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Gypsy

Gypsy

Super_Ideal_Rock
Joined
Aug 8, 2005
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If you bought something off ebay, off a seller that is a jeweler (sells high volume of stuff on ebay) and then you recieved the item you bought, and were just excited because it matched the pics and looked nice. Say, a week later you have it appraised and you find out that the ebay seller got the brand name wrong (read the hallmark incorrectly or something-- not a bad thing not a good thing, just different), got the carat weight WAY wrong (to your benefit), and got the metal wrong (to your deteriment).

You want to keep the item because you love it. But ... it appraised at A LOT more than you paid, and you know that the seller never would have sold it for that price if they''d paid attention to what they had... but they didn''t obviously.

Basically, your item matches the ebay pictures perfectly... but the seller got the description and stats WAY wrong-- to your benefit.

What would you do?
 
I'd email the seller, knowing that I'm one of a very small minority who would, and knowing that I may well pay a price for coming clean. I'd feel crappy about it otherwise - I figure if the seller had got it wrong to my detriment I'd definitely be calling him/her, so I should respond likewise for the other way round too.


Bottom line: it was his/her responsibility to create an accurate listing, and ultimately that's his/her failure.
 
I would leave well enough alone. No need to rub the guy''s face in it as a sale is sale.
 
If the seller was a layman who did their best at listing but simply didn''t know what they had I would tell them and work something out with them.

If the seller was a "professional" who had the knowledge and tools to assess the piece properly I probably wouldn''t.
 
I think I would probably let the vendor know and maybe offer to split the difference with them?

A sale is a sale, true enough, but I don''t think I''d feel good about that situation. If it was a professional who should know what they are selling, I would maybe be less inclined to worry about it than if it was a private seller who was trying to get a fair price for their item, but even professionals make mistakes in listings, especially if they have a lot of them.
 
What would I do?

I'd be happy I got a great bargain on EBAY and go on with my life! Then I'd send a PM to waterlilly on pricescope and tell her where you got it
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I wouldn't say anything. Maybe that makes me a bad person and Karma is going to get me, but you're under no obligation to tell the seller. Sellers have an obligation to ensure that their listing is correct and accurate. In addition to buyer beware, it's seller beware as well, and their lack of thoroughness and attention to detail is what put them into this predicament. I don't imagine you're going to turn around and cut them a check for the difference, so why bring trouble down upon yourself?

Oh, and pics or it didn't happen
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I wouldn''t contact the vendor simply because when you sell something, the responsibility is with you to understand what you''re selling. If the seller didn''t bother to get an appraisal or do their homework, that is 100% their fault and they decided to risk selling an item that they simply didn''t bother to fully check out.
 
IMO, it''s a seller''s responsbility to know what they are selling. If they don''t do their homework and price it too low, it''s their loss.
 
I bought something on ebay for $5 with $10 shipping. When I got it, the shipping had cost $12. I felt bad that he really didn''t hake anything, so I sent another $5 his way on paypal. The item should have cost more than the $5 I was originally paying, and certainly more than $3, so I figured a few bucks might make him happy. I also once had a seller refund me $2 when shipping was less than he estimated, which I thought was awesome.

On this deal, on the hand, I''m not sure what I''d do. While the seller could have made more, she was obviously happy selling at the price she did (whereas my guy probably wasn''t happy when he got to the post office). I''d probably just leave it alone. If you wanted to say something, maybe mention that alot of the details were wrong, and while you''re still happy with it, you suggest she get a new appraiser or something.

You said she''s high volume--is it a high volume of jewelry? or just a lot of stuff in general?
 
I wouldn''t worry about it. More than likely they have many other items that are going above and beyond what they paid for it and they are making a profit on those items. I know that sounds harsh of me, but thats what Ebay is for - a bargain. They put it up for auction, knowing full well that it could go for less than they want, or it has the possibility of going for more. They listed it under a certain amount of info, it was their responsibility to make sure they had correct information for listing it.

Too many times do people on ebay misrepresent what they have to the extreme detriment to the buyer, this one just happened to be the other way around. You got a great deal, doesn''t happen too often, enjoy it.
 
Unless you you wanted to offer the seller more money because you were so happy with it and they didnt
know what they had, I wouldn''t say anything.
 
You got a good deal-I would be happy and leave it at that. It''s not like everything went your way-you said the metal was wrong to your detriment and the different brand name doesn''t matter. As for the carat weight, lucky you!

I don''t think the item appraising for a lot more than you paid for it means much. Isn''t that the point of shopping for jewelry on eBay? You take the risk hoping it will pay off, and in your case it did.

I mean are you really going to send the seller the difference in what you paid for the item and what it appraised for? My e-ring from WF appraised for a lot more than I paid for it but I definitely didn''t send them a check for the difference.
 
That's a tough one...

I'd like to be able to say I would contact the seller, let them know and see what they wanted to do.

But in reality, they sold the item, you ended up getting a great bargain, and I'd probably just chalk it up to luck and move on.

It's your call, but that's kind of the fun of ebay. It's sort of a crap shoot in that sometimes you get items that you know aren't worth what you paid, and sometimes you find these random listings and say "Is this for real?!" and get an awesome bargain.
 
I may contact the seller with the information that I learned, but not with the intention of paying more for the item.

If you want to let him know that he undervalued the item, in order to keep it from happening in the future, then that''s one thing. But I don''t think you should feel guilty, or a responsibility to pay more for the item. You didn''t do anything wrong. And, like another poster said, that really is the fun of eBay!
 
I don''t think you have any obligation to contact the seller. It''s the seller''s responsibility to value the item. Now can we see it?
 
Date: 3/19/2010 10:04:39 AM
Author: lulu
I don''t think you have any obligation to contact the seller. It''s the seller''s responsibility to value the item. Now can we see it?
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Oooh, yes yes, I forgot about this .. pictures please!!
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what would i do? absolutely nothing. its not my problem that a professional didn''t know his/her merchandise better....and its not my job to educate him/her.

mz
 
Gypsy, Like we need another reason to learn you are a good PEEP?

I think it is extremely YOU to be knotted up with a dilemma. And I just wanted to take the time to recognize I think you are first class!

Puffy Heart hug to you!
 
I am inclined to think that it''s the seller''s responsiibility and their own fault for pricing too low but in reality I''d probably feel guilty even though I paid what they asked.
 
Date: 3/19/2010 10:10:44 AM
Author: movie zombie
what would i do? absolutely nothing. its not my problem that a professional didn''t know his/her merchandise better....and its not my job to educate him/her.

mz
Click to expand...
I have to agree. As now and then eBay sellers, my hub and I only list things that we know everything about. In fact our listings tend to be a little too long and detailed. It''s no one''s job to educate the seller. I''d just be happy it didn''t go the other way and you didn''t get ripped off, which is more often the case when buying jewelry on eBay.
 
It was the seller''s responsibility to do their homework, and they clearly didn''t. I''d do a little happy dance that I lucked out and be on my merry way.
 
I heard somewhere that morals is what you do when people are looking, but ethics is what you do when nobody can see.
(Or maybe it's the other way - whatever)

What to do depends on your ethics.
One person would keep it.
Another person would return it, or at least tell the seller everything and let them decide.

Only you can decide.

If 999 people decide one way and you decide differently, that's your business.
I take no comfort in being like the majority.
Many people do.
 
Date: 3/19/2010 8:28:07 AM
Author: *Lindsey*
I wouldn''t contact the vendor simply because when you sell something, the responsibility is with you to understand what you''re selling. If the seller didn''t bother to get an appraisal or do their homework, that is 100% their fault and they decided to risk selling an item that they simply didn''t bother to fully check out.
Click to expand...


+1

and HH it doesn''t make you a bad person at all. The seller shouldn''t be selling things they are THAT uneducated about anyways.
 
if you think that they sold you the item they listed then I wouldn''t say anything. You bought what they were selling for a price you agreed on. If they had it appraised wrong or listed thes tats wrong that is up to their due diligence and/or decisions when they posted the sale. I don''t think that''s an ethical issue at all. If I buy a chanel skirt at goodwill for $5 I don''t tell them oh I should pay you more b/c it''s chanel. I just buy it for the price they listed. Same thing at a garage sale.

if you think they shipped you the wrong item then I would definitely say something.
 
You learned this new information while having the item professional appraised. Which you DID NOT HAVE TO DO. So, its yours - simple as that. They agreed to sell the ITEM for a PRICE. What they determined the ITEM to be & to be worth is up to them. If they had sent you something that didn''t match the picture you would have probably returned it to them without appraising it because it clearly would have been a mixup. Its not like you ordered a ring and they sent you a TIARA. They sold themselves short - but they probably made a profit or they wouldn''t have SOLD it. (not that it matters in this case now that its yours).

Its like buying a painting from a garage sale. If it turns out to be a Picasso do you drive back around to the house & share the windfall?
 
Date: 3/19/2010 1:00:15 PM
Author: decodelighted
You learned this new information while having the item professional appraised. Which you DID NOT HAVE TO DO. So, its yours - simple as that. They agreed to sell the ITEM for a PRICE. What they determined the ITEM to be & to be worth is up to them. If they had sent you something that didn''t match the picture you would have probably returned it to them without appraising it because it clearly would have been a mixup. Its not like you ordered a ring and they sent you a TIARA. They sold themselves short - but they probably made a profit or they wouldn''t have SOLD it. (not that it matters in this case now that its yours).

Its like buying a painting from a garage sale. If it turns out to be a Picasso do you drive back around to the house & share the windfall?
Click to expand...
Ditto. Ethnically/Morally I''m in the clear on this one. It''s up to them to do the homework on what they sell. Up to you to do the homework on what you buy. Your homework paid off, that''s all there is to it. You did not deceive anyone.

End of story, enjoy!
 
Date: 3/19/2010 1:12:59 PM
Author: TravelingGal
Date: 3/19/2010 1:00:15 PM

Author: decodelighted

You learned this new information while having the item professional appraised. Which you DID NOT HAVE TO DO. So, its yours - simple as that. They agreed to sell the ITEM for a PRICE. What they determined the ITEM to be & to be worth is up to them. If they had sent you something that didn''t match the picture you would have probably returned it to them without appraising it because it clearly would have been a mixup. Its not like you ordered a ring and they sent you a TIARA. They sold themselves short - but they probably made a profit or they wouldn''t have SOLD it. (not that it matters in this case now that its yours).


Its like buying a painting from a garage sale. If it turns out to be a Picasso do you drive back around to the house & share the windfall?
Click to expand...
Ditto. Ethnically/Morally I''m in the clear on this one. It''s up to them to do the homework on what they sell. Up to you to do the homework on what you buy. Your homework paid off, that''s all there is to it. You did not deceive anyone.


End of story, enjoy!
Click to expand...

totally agree!!
 
Date: 3/19/2010 12:50:23 PM
Author: IloveAsschers13

Date: 3/19/2010 8:28:07 AM
Author: *Lindsey*
I wouldn''t contact the vendor simply because when you sell something, the responsibility is with you to understand what you''re selling. If the seller didn''t bother to get an appraisal or do their homework, that is 100% their fault and they decided to risk selling an item that they simply didn''t bother to fully check out.
Click to expand...


+1

and HH it doesn''t make you a bad person at all. The seller shouldn''t be selling things they are THAT uneducated about anyways.
Click to expand...
+2
 
I see ebay as a flea market/swapmeet/garage sale. You hear about people selling things they didn''t think was valuable all the time and someone scooping it up for a steal. It''s the risk you have to take with these things. If it was a professional seller, then it''s unfortunate but they probably should have known better.

You lucked out!
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