- Jun 26, 2007
There are only two options here.@stracci2000, thanks for the reassurance, I felt bad she wasn't happy but after some correspondence it doesn't look like happy is in the cards.
Everything else was as described, gold purity, size of diamonds etc. I think she probably likes the piece enough that she doesn't want to return it. Just a guess.
1. You could give her a complete refund and get your ring back.
2. You could give the partial refund. You would lose some money and the ring, too.
(I think her asking for a partial refund is rude. That's an underhanded way of asking for a huge discount.)
What do you think she actually wants?