Can anybody recommend a quality setter in the Philadelphia area (or Delaware)?
I bought the diamond from James Allen (great place) and had it set at Kao Jewelers.
Kao set the diamond and before I proposed I took some pictures of the diamond with my loop and digital camera (see the one posted) - I took this picture 3 days after I received the ring. I didn''t think it looked right.
But I proposed anyway and threes days after I went back to Kao and the manager (which is the owers wife) told me there was nothing wrong with the setting. She was very rude. I showed her pictures of how it should look and how the diamond should sit nice and tight on the prong. She was more defensive and said, "I don''t need to look at the pictures" and said there is nothing wrong with the way it was set.
Well, today, 10 months later - (while looking for wedding bands) - a different local jeweler took a look at the prongs and said that two of them were repaired. He could tell because it had little bubbles on them. He also said they did a bad job with setting the diamond.
I don''t want to take the setting back to Kao because they think they are in the right and lost a customer.
This new guy wants $450 to reset the diamond in a plat head. I paid $875 for the entire plat ring which include a free crappy setting.