After many months of searching I selected a local jeweler for my engagement ring. Several extremely informative meetings with the jeweler passed and alas I selected the diamond and paid in full for the custom piece on 11/1 (he only required the cost of the diamond, and 20% of the ring). I told the jeweler that I would need the ring no later then 12/10, and he agreed that was more then ample time to complete it. He also stated I would probably see it much sooner then 12/10. I made an additonal request that if he forsaw any problems with a 12/10 delivery then please let me know, no later then 12/1.
Well 12/7 came along, and not a word. I called, left a message to find out the status and received a call back that day. Unfortunately I wasn't able to take the call so we played phone tag until the following day. Needless to say he was concerned that I may have made plans and needed to know if there was an absolut deadline. I tend to be a bit too honest at times, so I truthfully told him I did not want to make definite plans until it was in my hands. I proceeded to ask if it would be ready by the end of the week this week, and he again optimistically stated no no, mid-week tops. Well it's now Thursday, I've called again, and he's said it's not ready, it depends on how the next couple days go, and he'll call on Saturday 12/16.
Perhaps it's sheer paranoia about such a large purchase, but I'm really becoming concerned.
My questions for any of you is, is this type of process typical with small local jewelers?
Did I give the jeweler an unrealistic timeline to complete the piece (is 40 days just too short of a time frame)?
Is there a reasonable point in time at which should I put my foot down and demand a delivery date or a return?
I was very satisfied with my early on experience with this jeweler, and I haven't given up on him yet. Having been a freelance designer for many years, I understand deadlines and optimism, but I feel I don't know enough about this field to know if I'm clearly getting the runaround. Any advice or suggestions is greatly appreicated.
Also, I've attached a photo of closely similar ring by him. The main differences are that I selected a nearly square radiant which will be set to hide the cut corners. The radiant just looked so much nicer then the princess she wants, and I'm certain her attraction to the princess is the squareness. Also the finish and widths are slightly varied as her fingers are tiny.
Thanks so much,