- Sep 20, 2014
They set my stone twice without showing me. After I received my ring I was not happy with my stone. My replacement is gorgeous! I have an OEC from Starsgem but it's not nearly as pretty.Frustrating experience with Provence gems. Asked for 7mm OEC earring and pendant, showing flora pictures and videos of all the pretty OeCs other girls have gotten from them. I specifically asked to see the stones before setting so we wont have any problems with the stone, and they agreed to show first....but set it without showing nonetheless.
First they set greenish stones and tried to pass it off as okay
I said no and they replaced the stones with pizza pie cut
i said no again because i specifically asked for dainty flower petals and was very specific. This is what they gave me in the end
Flower petals but the proportions are so off...the cut is not the traditional OEC, the table is too big. Flora said no more revisions and I have to take this. It arrived it looks so plastic and fake, looks worse than cubic zirconia. The savings I got as opposed to going with starsgem, all the frustration and bad quality end product, just isn’t worth it. Lesson painfully learnt: the quality of the Provence gem cuts, particularly their OeC, just isnt consistent and at par with other suppliers yet.