Hi,
I just receive a diamond mounted on setting from BlueNile. Diamond is graded at VS2. However, I have access to a 8x microscope and notice that an area close by the prone is scratch up. With naked eye, it''s looks like a tiny white speck. Is this typical for a VS2 diamond?
When I called the customer service, they basically told me that it''s usual that the diamond get marked up during the mounting process and that they can''t do anything to help me except to return the ring. And it doesn''t matter that I exchange it for a different diamond or a ring, they can''t help if the diamond get a "microscopic" incursion during the mounting process -- and this is an "industry standard".
Is my expectation too much? or is he just blowing some hot air hoping that I''ll be content with what I have?
Obviously, this is my first diamond purchase... so I don''t know what''s the norm, and I have to imagine that there''s some truth to that, as not everyone have access to a microscope. Thanks.
I just receive a diamond mounted on setting from BlueNile. Diamond is graded at VS2. However, I have access to a 8x microscope and notice that an area close by the prone is scratch up. With naked eye, it''s looks like a tiny white speck. Is this typical for a VS2 diamond?
When I called the customer service, they basically told me that it''s usual that the diamond get marked up during the mounting process and that they can''t do anything to help me except to return the ring. And it doesn''t matter that I exchange it for a different diamond or a ring, they can''t help if the diamond get a "microscopic" incursion during the mounting process -- and this is an "industry standard".
Is my expectation too much? or is he just blowing some hot air hoping that I''ll be content with what I have?
Obviously, this is my first diamond purchase... so I don''t know what''s the norm, and I have to imagine that there''s some truth to that, as not everyone have access to a microscope. Thanks.