wjswedding
Rough_Rock
- Joined
- Nov 5, 2006
- Messages
- 16
Nothing is impossible but some jobs are quite a bit harder than others. The problem is that you’re changing the curvature of the ring by a fair amount. There is a piece of metal along each edge of the ring and the diamonds are set into a slot cut into that wall. The circle is getting smaller so the shape of that slot is changing. Diamonds don’t bend. Force ‘em and they break. This means that the way to do this is likely to involve removing the stones from the mounting , rebuilding the channel walls and then resetting them after the ring is the proper size. This is a fair amount of work and it’s not likely to be inexpensive. If the seller is a dealer, they may have inventory and can simply trade you for another one in the proper size. If they aren’t, contact a jeweler with an in-house shop so that you can talk to the people doing the actual work. There are some other possible solutions that sometimes work but it really does involve looking at the piece to decide if they apply in your situation. Any way you look at it this is not likely to be a simple job. It may be less expensive to set the stones into an entirely new setting.
Does the website have a return policy? Was it eBay? Many times the sellers have a refund policy.Date: 11/5/2006 6:38:47 PM
Author: wjswedding
The problem is, I bought this ring off an auction website, not from a dealer.
Is it really impossible to size w/o damaging the stones?
Believe it or not, this is good news. The sizing issue was a setup for an expensive problem that would have been difficult to get out of since you were told the size in the advertisement. Since the rings aren’t as described and the difference is a material misrepresentation, you are entitled to a full refund.
First, contact the seller. As you point out, this might be an honest mistake and they’ll refund you without trouble. Everybody makes mistakes. If they don’t, contact the credit card company. The ebay dispute resolution system is almost completely useless but it’s worth contacting them anyway just so you’ve covered your bases. Keep copies of all communications both to and from the seller, ebay, paypal and the credit card company. Choose your words carefully in communications with these people, they''re all keeping files as well. Print out and keep a copy of the original advertisement. Don’t throw out the packing materials from your shipment. The seller may need these back as part of their return policy. Reread their return and refund policy and make sure you comply with every word.
Date: 11/11/2006 12:21:34 PM
Author: MustangFan
Wow! This is awful, I would try contacting Ebay and getting a phone number for the seller and keep bugging them.
Write a report of www.ripoff.com or check the first name to see if anything comes up.
I would go to a local jeweler and have it test to see if it''s even 14k, maybe it''s just plated.
These are my only suggestions