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Moissanite current return policies?

Batgirl76

Shiny_Rock
Joined
Aug 7, 2018
Messages
202
I was about to buy a moissanite from Starsgems on eBay. but the listing said it’s not returnable. Is this now true for all their stones?

Could anyone comment about the most current return policies of other moissanite vendors? Tianyu, Jonathan at August Vintage, etc,, etc. I don’t want to make assumptions based on old posts or vague or nonexistent policies on the vendors’ web sites. Recent return experiences would be helpful too. Thanks!
 

lovedogs

Ideal_Rock
Premium
Joined
Jul 31, 2014
Messages
9,537
AV stones are returnable as long as they aren't a custom cut. Returns to China are tricky for Tianyu, Starsgem, etc, but prices are really cheap so ordering a loose stone is super easy. Also, they'll send pics before they mail the stone, setting, etc, to make sure you approve.
 
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