by mojoriley » Apr 9, 2019 So I actually ordered two of the 1 carat pierced pendants and they also sent me 1/2 carats originally. The 1st rep I spoke with refused to believe they were the wrong size when I called. I was very patient but really irritated to be honest, and I finally said, "Listen, I've lost patience with this conversation. I understand that you don't believe my account of things here, but I can assure you that the stones I am looking at right now ARE NOT 1 carat. I have them sitting next to other 1 carat diamonds that I own and they are not even CLOSE." I finally received the correct ones today. The stones look nice, but the design of the pendant stinks, frankly. They refuse to sit facing forward on the chest, so they have pretty much zero impact aesthetically. I'm not sure if I should bother talking to a local jeweler about the general quality of the stones and whether or not they can be reset into another design. Anyone have any idea how much it might cost to do that? I would be happy to mail them out as well if I could get them back within the return period. I'm also disappointed that Lightbox is clearly sitting on a stockpile of the 1 carats since they were able to send them right out right away when they realized they originally sent the wrong ones.