They are still taking order, receiving stones in, and shipping out (at least to the US.) Looking back at my email, for one ring he had received all stones and CAD approval on Oct 7th, and the ring was completed on October 30th. I haven't received it yet because I was so pleased I added a second ring to be manufactured which will finish in another 3 days.
It was a few days of turnaround for each CAD modification.
Is it allowed to put a vendor email here? (if so I will) Otherwise you can contact through the jewelryhoo ebay stores or CaiMao AliExpress store and send an image of your email address to take the conversation to email.
This is the platinum ring he has finished for me so far. It's desaturated in his photography, the green and pink is a lot more vibrant in person.
Edit - adding a photo of the unset "lagoon" Afghan tourmaline. I can't wait to get this but I have to wait until Christmas to wear it!