Last month I purchased a princess cut diamond from Whiteflash and ordered a simple four-pronged Ritani Endless Love setting, which was supposed to be custom made to my stone’s dimensions, from Pearlman’s. I received the setting a couple weeks ago and noticed that the prongs were spaced too closely to accommodate the diamond. Although I thought this was odd, I figured that perhaps that’s how settings were normally created. Today, I took both the diamond and the setting to three separate local jewelers, all reputable from what I’ve heard. Each jeweler refused to set the stone, saying that the setting had the incorrect prongs (not V-shaped) and that it wasn’t the correct size setting for the stone to begin with. One jeweler said he could set it, but that the slightest bump on the stone would force it loose from the setting due to the incorrect prongs. Another said that he could replace the prongs with the correct V-shaped prongs. Are these jewelers correct?
I’ve seen pictures (Photoshopped?) of my setting with a princess cut stone in it and two different similar Ritani settings in stores set with CZs that looked okay, although I couldn’t judge how secure the stone was.
My question for you all is what should I do? If one jeweler had said this, I perhaps would accept it as him being unfamiliar with such prongs or not being skilled enough to set it, but three out of the three I tried has me worried. Considering the price of the setting, I expect it to be a perfect match for my stone. Any advice on what to do? Thanks in advance.
I’ve seen pictures (Photoshopped?) of my setting with a princess cut stone in it and two different similar Ritani settings in stores set with CZs that looked okay, although I couldn’t judge how secure the stone was.
My question for you all is what should I do? If one jeweler had said this, I perhaps would accept it as him being unfamiliar with such prongs or not being skilled enough to set it, but three out of the three I tried has me worried. Considering the price of the setting, I expect it to be a perfect match for my stone. Any advice on what to do? Thanks in advance.