decodelighted
Super_Ideal_Rock
- Joined
- Jul 27, 2005
- Messages
- 11,534
Afraid I''m in the minority here but I think the problems didn''t come from fixing the original problem (replacing one missing stone) ... I thought the problems came from the request to re-size the ring after the originally requested size didn''t please Allycat. I agree that there should have been more discussion about the risks of re-sizing before that was undertaken, but in such an intricate ring ... seems ripe for things to go awry. Both parties assume risk when changes like that are made AFTER the delivery of a custom piece. He was under no obligation to resize the ring, but (correct me if I''m wrong) did it as a courtesy while the ring was in for replacement of the stone. Just because one thing is wrong with a ring doesn''t meet you can then make unlimited changes and adjustments in the ring ever after.
Also, I don''t really see the flaws you''re talking about.
As much as I''m a fan of good customer service and artists taking pride in their work - there are some limits of liability & limits of "good faith" -- recasting and remaking the entire ring GRATIS because of a problem that happened during a complementary proceedure seems like a lot to ask for IMO.
That said - I hope the ring looks beautiful in person and does not need to be fixed further at all.
Also, I don''t really see the flaws you''re talking about.
As much as I''m a fan of good customer service and artists taking pride in their work - there are some limits of liability & limits of "good faith" -- recasting and remaking the entire ring GRATIS because of a problem that happened during a complementary proceedure seems like a lot to ask for IMO.
That said - I hope the ring looks beautiful in person and does not need to be fixed further at all.