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ID Jewelry- Quote Time

cokitty

Brilliant_Rock
Premium
Joined
Jun 5, 2011
Messages
1,298
I contacted ID Jewelry about getting a quote on Monday night....I still have not heard back from them. Is this typical???? For those of you who have worked with them in the past how long did it take for them to respond to emails?
 

MrsM

Shiny_Rock
Joined
Aug 3, 2010
Messages
264
They were closed last Wedneday and Thursday which is probably why there is a delay. Normally they respond with a quote within a day or two. You should email Luann again to follow-up if you don't hear anything on Monday.
 

Dandi

Ideal_Rock
Premium
Joined
Jan 9, 2006
Messages
5,562
Sometimes they are really prompt, and others I have to send reminder emails, I think it just depends how busy they are. Keep persisting, I think it's worth it!
 

yennyfire

Ideal_Rock
Trade
Joined
Jun 6, 2010
Messages
6,523
Luann was really prompt with me too. You could always call them on Monday. Sometimes the phone is faster and more direct than email. Their work is really high quality and worth being persistent about.
 

tyty333

Super_Ideal_Rock
Premium
Joined
Dec 17, 2008
Messages
22,076
I just asked for a quote and think I got it back the next day. Mine was very prompt...and the quote was pretty good too!
 

lbbaber

Brilliant_Rock
Joined
Feb 18, 2011
Messages
691
Keep in mind they were closed a few days and are closed weekends. They have been very busy. Luann usually answers if you call though. When not busy I get my quotes within a day or so (as long as they are open).

And to add: great jewelry at grat prices---I LOVE IDJ!!!
 

cokitty

Brilliant_Rock
Premium
Joined
Jun 5, 2011
Messages
1,298
I have tried calling twice after work...I guess I will try one more time. I was wondering if it was a sign that I needed to let this project go.
 

Gypsy

Super_Ideal_Rock
Joined
Aug 8, 2005
Messages
40,198
There are no signs.

Just give them a call in the late morning one day.
 
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