They are very reliable, although I’d recommend asking for photos of the pieces you are buying, or asking to see a choice of options. I’ve bought many, many items from them with no problem but have had 2 slightly disappointing buys. I live in the UK so it was a pain to return them. They were a South Sea pearl pendant- the pearl is a grey blue rather than the expected white, and Tahitian drop earrings- the pearls were a steely grey colour instead of peacock and they didn’t suit me at all (sold them in the end).
