Hi long time lurker here. This is my first time posting. I want to say what a great website this is. I love reading and seeing every ones beautiful jewelry. I check it all the time. I was always too shy to say anything. Everyone has been so helpful.
I honestly never wanted to post here. Not because I didn''t like it here but because I feel funny having to ask for help. I already have a diamond and I was working with someone to make a custom ring. I''m beginning to think it''s not going to work out. I went with one of the jewelers (I''ll leave out the name for now) that I always saw rave reviews with here. I hate to say this but they missed 2 very important deadlines. They received the diamond in mid April and it was needed by June. They made the ring but it looked NOTHING like the pictures I provided. To make matters worse I told them I absolutely hated something and it made it on the ring. Some things I would have forgiven if they made the deadline that wasn''t one of them.
It really was a disappointment for me that they missed the deadline. I have never been a show off. I have never wanted to be the center of attention but this was special. Maybe the gods were against me or it was too short a time to have something custom, maybe I was too emotionally involved, but it really sucked. I cried, the events passed and now I''m still waiting. Also since they missed the deadline and now that I have all the time in the world I want it right and I told them everything I thought was wrong with the first ring. (It was so different from the pictures I provided now I want it right) Now It''s the end of August and I still don''t have a clue whats going on. I drove 4 hours in July to see the jeweler in person to re-explain what I wanted. They emailed me ONCE with CAD drawings in July. I sent them a page of corrections (In the CAD drawings the ring wasn''t even centered). They called in early in August (the first time I heard from them after I sent the corrections) to tell me that they didn''t think I would be happy with anything they did. I haven''t heard from them since. No phone calls, email or CAD drawings. They have my diamond and a deposit for half the cost of the quote. Is this normal? How long is too long? Time lines don''t matter now & I have no one to show it off to. I probably made a big mistake wanting a custom ring. But what do I do now? Any ideas would be helpful.
Thanks for listening and sorry it''s so long.
I honestly never wanted to post here. Not because I didn''t like it here but because I feel funny having to ask for help. I already have a diamond and I was working with someone to make a custom ring. I''m beginning to think it''s not going to work out. I went with one of the jewelers (I''ll leave out the name for now) that I always saw rave reviews with here. I hate to say this but they missed 2 very important deadlines. They received the diamond in mid April and it was needed by June. They made the ring but it looked NOTHING like the pictures I provided. To make matters worse I told them I absolutely hated something and it made it on the ring. Some things I would have forgiven if they made the deadline that wasn''t one of them.
It really was a disappointment for me that they missed the deadline. I have never been a show off. I have never wanted to be the center of attention but this was special. Maybe the gods were against me or it was too short a time to have something custom, maybe I was too emotionally involved, but it really sucked. I cried, the events passed and now I''m still waiting. Also since they missed the deadline and now that I have all the time in the world I want it right and I told them everything I thought was wrong with the first ring. (It was so different from the pictures I provided now I want it right) Now It''s the end of August and I still don''t have a clue whats going on. I drove 4 hours in July to see the jeweler in person to re-explain what I wanted. They emailed me ONCE with CAD drawings in July. I sent them a page of corrections (In the CAD drawings the ring wasn''t even centered). They called in early in August (the first time I heard from them after I sent the corrections) to tell me that they didn''t think I would be happy with anything they did. I haven''t heard from them since. No phone calls, email or CAD drawings. They have my diamond and a deposit for half the cost of the quote. Is this normal? How long is too long? Time lines don''t matter now & I have no one to show it off to. I probably made a big mistake wanting a custom ring. But what do I do now? Any ideas would be helpful.
Thanks for listening and sorry it''s so long.