I just wanted to post about the run-around I got today when trying to return a diamond that I bought via FEDEX. I went to the local FEDEX drop-off counter today after calculating a rate at their online site. When I told the counter clerk that I would need insurance on the diamond being returned, she exclaimed "we can''t insure any jewelry for over $500, that is the maximum we will insure for jewelry." I thought that this was ridiculous for a major carrier to insure other items for high dollar amounts but to decline to insure jewelry, but that''s what I was told. Then she jotted down a phone number for some insurance company "that would insure the diamoind and still ship it fedex?" This made no sense to me, so I went home and looked up the local UPS facility and took it there without a hassle. I just wanted to help anyone else who may be in a similar situation. I bought a diamond classified by a site as ''ideal'' before I discovered pricescope, and now after educating myself further, I will be buying a branded ideal from a site that shows testing done to classify as ideal (as some of the better vendors do now). I will post further on the 2nd purchase, but the contact I''ve had so far with a certain vendor has been nothing but exceptional.