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Cost of bezel set pendant- experts wanted!

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OneNJen

Rough_Rock
Joined
Feb 9, 2008
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I recently received a .96 carat round family stone and had it set into a 18K white gold bezel pendant with an 18 inch WG cable chain.

I had done some internet research, gotten internet quotes including a quote from Whiteflash, and also a jeweler in NY becuse I thought I had originally wanted a tension set pendant.

However, my mom (who was paying) only felt comfortable dealing with a local jeweler. She went to someone who they have used in the past to reset her e-ring, and do various repairs and appraisals. They have always been honest and pleasureable to deal with.

The pendant is very similar to the blue nile one that they sell for $275 (the bezel with the "mickey mouse" ears, cable chain). However, it is on a chain that is thicker. I'm not sure, but I think it might be something like 3.1mm... I vaguely remember reading that on a slip somewhere. I'll check and post back, but let's just say that's how thick it is.

When my mom originally went there, she was quoted approximately $600, and told them to go ahead and do it. She felt it was reasonable.

However, she went to pick it up today, and was told that the total came to close to $1000 for the bezel setting and the chain. And that the $600 was just for the bezel, which I am pretty sure was ordered from a catalog.

I am happy with it. It looks BEAUTIFUL. But I can't help feeling terrible becuase this was WAY MORE expensive than what was originally intended.

I am also wondering if this was a reasonable cost... it seems expensive compared to the quotes I received and especially the cost of the blue nile pendant. (Not considering the tension setting quotes, of course).

Is there something that I might not be aware of that could have increased the cost? Anyone have any insight I might be missing out on?
 
If the bezel was handmade it could increase the cost of it...or if the stone isn''t round and is an odd shape. Also the price of gold has skyrocketed lately. But it still seems awfully expensive!
 
Agreed, I think that''s rather expensive for gold.
 
The diamond is a round diamond.

I also believe that the bezel setting was ordered from a catalog, but my mom said something to the effect that the jeweler had to augment it in some way...perhaps to put air vents?

Will edit in post above.

Edited- ack! I can't edit my post anymore... oh well.... is there a time limit?
 
Hi Jen, as a matter of comparison, how much were the other quotes you were given?
Have you asked mum if they were clear about the quote being for only the pendant?
seems pretty pricey
 
thats nutz!
have a picture?
 
I was told it would be $400 for a 14kt bezel non custom (no chain) for a 7mm stone recently. I walked away.
 
Date: 3/1/2008 10:17:16 PM
Author: WTNLVR
I was told it would be $400 for a 14kt bezel non custom (no chain) for a 7mm stone recently. I walked away.
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I would of too, that''s just nuts.
 
The whiteflash quote for a custom made piece was as follows-

Based on your request I propose the following for your custom piece:

14k White Gold $625.00
18k White Gold $695.00
Platinum $895.00


I am beginning to feel a little bit taken by my local guy!
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Hi Jen,
sorry that you have found out you *may* have been given a bad deal - at least its sooner rather than later
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I'm sure you've already thought of this, but I would suggest at this stage to open a dialogue with ur jeweller - you said they've been good to ur mum in the past, so hopefully they'll be open to helping you.
I would hope if you politely give them proof of what you have found/been given quotes for online and discuss the big discrepancy, they shouldn't be able to stand by that price? Even with B&M o/heads etc it still seems quite extreme.
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I hope it all gets figured out soon for u
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Jen you have every right to be angry! There''s no reason for them to do that. It causes us to question whether they are reputable and whether they do this to every customer who comes through their door. Did they at least call your Mom ahead of time and inform her of the price difference??

Now that you posted those prices...... I had my first engagement ring (a round from my first marriage) made into a handmade cast 18K two tone pendant about three or four years ago. Mine has two yellow and two white solid baby curb chains running through it and I paid $600.- total for all the work, for the finished piece. (It was $500.- before I added the two extra chains).
My bezel is heavy enough to make a bracelet out of!
 
Thanks for all of your reponses.

Especially after reading this, my mom feels that something isn't right... She is going to call the store owner on Tuesday since they are closed today and tomorrow. She really believes that she was charged twice for the chain, even though she questioned the associate who insisted it was correct.

My only hesitation is that I KNOW the cost of gold has skyrocketed in the past couple of months.

Are there any jewelers on here that could say if the current pricing conditions justify what I was charged???

Otherwise, something has to be wrong.... What makes matters even worse is that my sister was given a smaller diamond as welll to be made into a necklace. And it is sitting at the same jeweler waiting to be picked up!
 
I am going to try borrow a digital camera and take some pictures. I tried with my cell phone camera and I couldn''t get anything decent...

When she called to ask how much everyhing was, she ws told $605. I hope this all boils down to a simple miscommunication, because I feel really bad... She even had a written quote, but they took it back from her when she picked it up... it aloso had a number on it, so it was also like a ticket to claim the piece.
 
Date: 3/2/2008 3:23:08 PM
Author: OneNJen
Thanks for all of your reponses.

Especially after reading this, my mom feels that something isn''t right... She is going to call the store owner on Tuesday since they are closed today and tomorrow. She really believes that she was charged twice for the chain, even though she questioned the associate who insisted it was correct.

My only hesitation is that I KNOW the cost of gold has skyrocketed in the past couple of months.

Are there any jewelers on here that could say if the current pricing conditions justify what I was charged???

Otherwise, something has to be wrong.... What makes matters even worse is that my sister was given a smaller diamond as welll to be made into a necklace. And it is sitting at the same jeweler waiting to be picked up!
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OneNJen-
You don''t need to be a jeweler to see his prices are above the norm. Just do a search online or go to any jewelry store and get a quote. I think you''ll see his prices are almost double what anyone else would charge.
I''m glad your mom is going to speak to him regarding the crazy pricing. Hopefully there was a mistake somewhere and he''ll lower the cost.
 
Elle- yeah, I do agree with you. I guess I''m just trying to "find" a reason to get out of what is going to be a possible uncomfortable conversation on Tuesday!!!
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Thanks for all of your responses--- I appreciate it!
 
Date: 3/2/2008 3:23:08 PM
Author: OneNJen
Thanks for all of your reponses.

Especially after reading this, my mom feels that something isn''t right... She is going to call the store owner on Tuesday since they are closed today and tomorrow. She really believes that she was charged twice for the chain, even though she questioned the associate who insisted it was correct.

My only hesitation is that I KNOW the cost of gold has skyrocketed in the past couple of months.

Are there any jewelers on here that could say if the current pricing conditions justify what I was charged???

Otherwise, something has to be wrong.... What makes matters even worse is that my sister was given a smaller diamond as welll to be made into a necklace. And it is sitting at the same jeweler waiting to be picked up!
Click to expand...
The $199 quote I gave you is current. You might want to just print out the WF webpages where the prices are listed for a bezel setting and chain.
 
You mentioned you got a quote in NY. If you''re in manhattan, I had my bezel pendant set into an 18 inch chain with an "o" ring at 16 inches, at Greenwich Jewelers downtown.
They''re on Trinity Pl.
Mine was set in platinum but over a year ago for under 500.
Here''s a pic.
I highly recommend them. They''re a mom and pop store but very sweet and did a great job.


pendatn.jpg
 
Elle, yours is beautiful! Do you wear it every day?

Thanks for the recommendation. I''m in Baltimore, but have given serious consideration to making the big move to NYC as so many twenty-somethings do in my area! Do you like it there? The jeweler I got a quote from was in Albany... he just happened to have the Gelin Abaci tension setting I liked advertised on his website so I submitted a request.
 
Elle, that''s an amazing necklace! Did I miss where you said what size it is?

Jen, I hope that you''re able to get it worked out with your jeweller. Did you say that your sister had the same style necklace from the same place coming to her soon?
 
Addy- yup! There''s one waiitng to be picked up for my sister. It is a smaller diamond (.2 cts) and I know it is set in a Stuller bezel in 14WG. It has 17 small diamonds encircling the main diamond on a 16 inch chain. That one is costing $600 for the bezel, chain and extra diamonds that had to be purchased for the circle. I''ll post pics when we have it and when I can get my hands on a digi cam.

Dubs- Yours is beautiful! I am jealous of your set! Sounds like you got a great deal!
 
UPDATE-

If anyone is remotely interested, I just wanted to let you know that the owner of the store believes that we were indeed charged twice for something (probably the chain). He is going to double check is paperwork and get back to us tomorrow. So, it would mean the bezel was in the $200 range, and then chain $300-something. I can live with that. Apparently his associate made some kind of mistake. I still think that is uncalled for since she should know her merchandise AND she actually took the full amount from my mom even after my mom questioned her, but we all make mistakes, so...
 
Thank goodness you questioned them again! That price was nuts, so I am glad it is getting resolved!
 
Thanks for the update, OneNJen. When do we get to see?
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I still think that is uncalled for since she should know her merchandise AND she actually took the full amount from my mom even after my mom questioned her, but we all make mistakes, so...
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Agree!! Glad you questioned them though - it''s amazing how some things just go unnoticed...
 
wow I hope this gets resolved for you. I recently got a quote for bezel setting my 3 stone 1 ct total pendant in white gold. It was 600 minus the chain and that was for 3 bezels.....

You should get money back and than some for the mistake. Especially since you asked her to double check it and they still charged you wrong.

Good Luck and let us know how it goes
 
Date: 3/5/2008 11:47:41 PM
Author: lauralu
wow I hope this gets resolved for you. I recently got a quote for bezel setting my 3 stone 1 ct total pendant in white gold. It was 600 minus the chain and that was for 3 bezels.....

You should get money back and than some for the mistake. Especially since you asked her to double check it and they still charged you wrong.

Good Luck and let us know how it goes
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I agree. I''m glad you''ve gotten it sorted, I was hoping we''d hear back from u in this thread.
I also think you should ask for some kind of compensation for the hassle of it all - I''m not one who is always looking for summin free or anything, I just think it was a pretty rude mistake. Like was mentioned, especially since ur mum queried it, thats pretty bad form the SA didn''t check.
I think a giftcard is in order!
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I''m glad it''s sorted. When do we get to see photos?!
 
I will post pics this weekend-- I have to wait to borrow a digi cam... I can''t believe I still dont have one!
 
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