- Joined
- Jul 25, 2008
- Messages
- 3,988
I am rather disappointed with an ebay seller - and not because of the stones!
A while ago, I got two stones from an ebay seller with good reputation. One of them, however, turned out not to suit my needs (it was just as described, but it didn''t make my heart sing) so I decided to use the return policy and sent it back to the seller (paying rather a lot for shipping, by the way). The other stone was just gorgeous and I kept it. I gave excellent feedback, well deserved.
Some time later, I find out that the seller blocked me. I can only imagine it was because of the return, since payment was prompt and we had no other problems that I know of. I sent the seller a message, asking about it and never got an answer.
Is this normal? I confess I am rather upset that I was blocked without a word from the seller (and my pride is stinging a little as well), specially since I acted within the policies. But the stones are very much what I like so I would certainly buy from them again if everything was cleared. However, I just don''t know what happened!
A while ago, I got two stones from an ebay seller with good reputation. One of them, however, turned out not to suit my needs (it was just as described, but it didn''t make my heart sing) so I decided to use the return policy and sent it back to the seller (paying rather a lot for shipping, by the way). The other stone was just gorgeous and I kept it. I gave excellent feedback, well deserved.
Some time later, I find out that the seller blocked me. I can only imagine it was because of the return, since payment was prompt and we had no other problems that I know of. I sent the seller a message, asking about it and never got an answer.
Is this normal? I confess I am rather upset that I was blocked without a word from the seller (and my pride is stinging a little as well), specially since I acted within the policies. But the stones are very much what I like so I would certainly buy from them again if everything was cleared. However, I just don''t know what happened!