- Joined
- Oct 21, 2004
- Messages
- 5,096
Date: 9/24/2007 5:20:15 PM
Author: gontama
Hi DiaGem - Please correct me if I misunderstand anything.
I think the video was taken to help the client, who thanks for the service provided, more informed of the diamonds being considered for purchase. If the client thinks, or will find future, that it was indeed a misleading presentation, we will know. It is hard for me to believe that a reputable vendor takes that risk.
No one mentioned anything about "misleading presentation"..., and BTW..., the video was also taken as a tool to help sell!!!
If it were used to compare a diamond the vendor carries against other diamonds offered by another vendor, it can be unfair. However it is provided to help the client compare the diamonds the same vendor offer. And the vendor said that the vide represents (not the same) the difference in appearance of these diamonds.
Or help sell!!!
I consider this a professional attempt to deliver services to the client in the best possible way the vendor can. From my experience, I can say that the vendor will not mislead clients. I think it does not matter to the vendor which stone gets sold. It probably doesn not even matter if none of them is sold after all. The vendor was honest and open enough even to discourage a diamond I had in mind because he does not think it meets my requirements.
Again..., no one said anything about "mislead[ing] clients"
I agree with Ellen 100%. It it were made by somebody else, many questions are reasoanble. When provided by a very trusted vendor as part of the information on the diamonds the clients are considering however, I do not see anything wrong here.
No one said it was wrong..., i read an emphasis on small "part of the information"...
I remember the former admin of the forum said this forum is for consumers and I assume the same principle applies now - Instead of limitation of the service method being offered by a vendor, I would rather like to hear a professional suggestion to improve the efficiency etc., if possible.
Please allow me not to comment!!! I am certain the new "admin" will comment if he chooses.
Sincerely.
And by keeping this forum balanced ethically..., readers like yourself can educate themselves as well as making a wise and trusty purchases....
But if readers like yourself decide to turn a small mouse into an elephant..., this forum will loose its objectivity!!!
I guess there are two sides to a coin