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Applause for Pearlman''s

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JoangA

Shiny_Rock
Joined
May 16, 2003
Messages
174
I want to take a moment and let everyone know how wonderful Jason is over at Pearlman’s.

I called them as I was having difficulty with a designer ring he carries. All I wanted was some warranty information from him on this designer. When I explained what my problem was, which I won’t go into here, he offered to call the designer and see if he could help. This was much more than I expected. To give his time, when there wasn’t a sale in my book is the height of excellent service. I wanted to let everyone know this, as excellent service is one of the most important components to look for when making large purchases. It’s what you have to fall back on if you need it.
So here’s a big recommendation for Jason at Pearlman’s. I will certainly direct my business toward them in the future.
 

mrssalvo

Super_Ideal_Rock
Joined
Jan 3, 2005
Messages
19,132
well everyone here already knows I''m a huge Pearlmans fan and now you see one of reasons why first hand. they truly are first class over there and really do make customer service their #1 priority. thanks for sharing your story!!
 

stretch4

Ideal_Rock
Joined
Jul 25, 2004
Messages
4,360
It''s always so great to hear such wonderful customer service stories about online vendors!
We always knew they were awesome, but thanks to posts like yours, another newbie will hopefully feel more comfortable and secure
 

kcoursolle

Super_Ideal_Rock
Joined
Jan 21, 2006
Messages
10,589
Glad you had a wonderful experience. Bill consigned a couple of things for me and he was super easy to work with, very painless sale. I''ve been *very* impressed with all of the ps vendors I''ve worked with thus far (JA, WF, and pearlmans).
 
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