Whiteflash - Power Outage

[Texas Leaguer]

Dear Pricescope Community,
As Texans we were woefully unprepared for this Acrtic blast y'all sent down our way!

The whole of Sugar Land Town Square where our offices and workshop are located has been without power for days. We received an update from the property management company this morning that power still has not been restored and the center is on lockdown. So neither tenants nor FedEx can access the premises.

While we can conduct some operations remotely, even that has been spotty as many of use have lost power in our homes and connectivity to the internet. This obviously has hampered our capacity to process and fulfill orders.

We ask that everyone with any order in progress, please try to be patient with us as we work through yet another major challenge. If you are expecting a shipment and have a "drop dead" delivery date, please contact us and we will do our very best to get the order out at the earliest possible moment.

Thank you for your patience and understanding during this difficult time. We understand full well how important these orders are to everyone and we apologize for the stress this may cause.

I will post an update as soon as power is restored and operations resumed.

 

[bps413]

Hope you and the rest of the WF team are staying safe!

 

[diamondseeker2006]

Sorry to hear that, Bryan! As a southerner, I well know how disruptive these rare winter storms are! We just have to wait for the roads to clear and power to be restored! I really hope they get power restored asap!!!

 

[whitewave]

We are stating to lose power in Louisiana as well. My husband is a surgeon and all scheduled surgeries have been cancelled since Monday. He is BORED.

It’s upper 20s and *raining* .... how is that? Why is it not snowing???? Oh and we had thunder sleet early this morning.

 

[Patty]

Hope you all stay safe down there, Bryan!

 

[Karl_K]

Prayers outgoing! Stay safe!!

 

[AnastasiaBeaverhausen]

I've heard how bad things are in TX now. So sorry you guys are still without power. Hope everyone there has power (and food in their pantries!) in their homes at least. Stay safe!

 

[Arcadian]

Texas Power Outages Map

PowerOutage.us tracks, records, and aggregates power outages across the United States.

poweroutage.us

In case anyone is wondering, at current, over 3million people without power in Texas. @Texas Leaguer I hope you guys are staying warm.

 

[123ducklings]

I hope you and all in your community are able to stay safe and warm!

 

[Redwoods-hiker-girl]

Stay safe, @Texas Leaguer and the entire WF team!

 

[ac117]

Hope you guys stay safe, first and foremost! @Texas Leaguer

 

[Texas Leaguer]

Thanks everyone, for your much appreciated expressions of concern. All Whiteflashers are accounted for and doing well. Several of us have opened our homes in case that any of our coworkers needs shelter. So far everyone seems to be managing on their own and temps are starting to warm above freezing.

Texas is doing rolling blackouts in order to spread the pain more equitably. I'm ok with that. But that means we never know who is going to get disconnected from our cloud platform or when. So communications will continue to be choppy it appears.

Bear with us. This too shall pass!

 

[RunningwithScissors]

Wishing the Whiteflash folks a better time than what we've been experiencing in my house.

I'm in a Houston suburb and our "rolling blackout" lasted 12 hours. Long enough to freeze our pipes and cause them to burst in our attic. As a result, our ceiling in the master bedroom (below where the pipes froze) has collapsed (the drywall caved in, not the beams.) It was a horrible mess to clean up, wet insulation puffs everywhere, ruined hardwood floors, etc.

The plumbers in our area said it would be at least next week before they could get to us as so many are in the same boat. So no water for days and days.

At least our power is back on.

 

[Cerulean]

Wishing the Whiteflash folks a better time than what we've been experiencing in my house.

I'm in a Houston suburb and our "rolling blackout" lasted 12 hours. Long enough to freeze our pipes and cause them to burst in our attic. As a result, our ceiling in the master bedroom (below where the pipes froze) has collapsed (the drywall caved in, not the beams.) It was a horrible mess to clean up, wet insulation puffs everywhere, ruined hardwood floors, etc.

The plumbers in our area said it would be at least next week before they could get to us as so many are in the same boat. So no water for days and days.

At least our power is back on.

Oh what an absolute nightmare - I've dealt with terrible flooding from messed up plumbing before and it is really stressful...so sorry you are dealing with that.

I hope they come soon and that you are safe and sound!

 

[marcy]

Glad to hear everyone is doing okay. Stay safe and hopefully warm.

 

[Texas Leaguer]

Wishing the Whiteflash folks a better time than what we've been experiencing in my house.

I'm in a Houston suburb and our "rolling blackout" lasted 12 hours. Long enough to freeze our pipes and cause them to burst in our attic. As a result, our ceiling in the master bedroom (below where the pipes froze) has collapsed (the drywall caved in, not the beams.) It was a horrible mess to clean up, wet insulation puffs everywhere, ruined hardwood floors, etc.

The plumbers in our area said it would be at least next week before they could get to us as so many are in the same boat. So no water for days and days.

At least our power is back on.

I'm so sorry, Ma'am.

 

[missy]

Thanks everyone, for your much appreciated expressions of concern. All Whiteflashers are accounted for and doing well. Several of us have opened our homes in case that any of our coworkers needs shelter. So far everyone seems to be managing on their own and temps are starting to warm above freezing.

Texas is doing rolling blackouts in order to spread the pain more equitably. I'm ok with that. But that means we never know who is going to get disconnected from our cloud platform or when. So communications will continue to be choppy it appears.

Bear with us. This too shall pass!

@Texas Leaguer so glad to hear you and all of Whiteflash is doing as well as can be expected and hoping the power is back on for everyone soon. Stay safe.

 

[missy]

Wishing the Whiteflash folks a better time than what we've been experiencing in my house.

I'm in a Houston suburb and our "rolling blackout" lasted 12 hours. Long enough to freeze our pipes and cause them to burst in our attic. As a result, our ceiling in the master bedroom (below where the pipes froze) has collapsed (the drywall caved in, not the beams.) It was a horrible mess to clean up, wet insulation puffs everywhere, ruined hardwood floors, etc.

The plumbers in our area said it would be at least next week before they could get to us as so many are in the same boat. So no water for days and days.

At least our power is back on.

Ugh. I’m so sorry @RunningwithScissors. Hope the plumber can get there sooner than originally expected. Sending many good wishes your way. And gentle (((hugs))).

 

[TARSHA]

Prayers and tons of good, hopeful wishes for everyone affected by this terrible weather!

 

[RunningwithScissors]

I'm so sorry, Ma'am.

Thank you. Fingers crossed your power will be back on soon! Glad you and your staff all safe, that's the important thing. Sending good wishes your way.

 

[Asscherhalo_lover]

Stay safe and as warm as possible, after living through no power/heat/hot water after Sandy for 12 days I feel deeply for anyone in the same situation. It's just awful.

 

[Bruin Bling]

Best wishes to you and your team, @Texas Leaguer Hopefully the second storm/wave won’t be as bad as the first, and things will start warming up by the weekend.

@RunningwithScissors - what a mess! Hope you took lots of pics and videos for insurance purposes. About all you can do at this point. Good luck and stay warm!

 

[m-2-b]

Hope everyone is still safe and sound at WF! Wishing warmer weather soon for everyone there!

 

[tyty333]

Wishing the Whiteflash folks a better time than what we've been experiencing in my house.

I'm in a Houston suburb and our "rolling blackout" lasted 12 hours. Long enough to freeze our pipes and cause them to burst in our attic. As a result, our ceiling in the master bedroom (below where the pipes froze) has collapsed (the drywall caved in, not the beams.) It was a horrible mess to clean up, wet insulation puffs everywhere, ruined hardwood floors, etc.

The plumbers in our area said it would be at least next week before they could get to us as so many are in the same boat. So no water for days and days.

At least our power is back on.

Oh gosh, this is just awful! Hope it warms up soon for you so you can get all these problems fixed!

 

[MissGotRocks]

@Texas Leaguer thanks for the update. Hope how soon things return to normal for all of you. Stay safe and know we send warm thoughts to all of you!

 

[MissGotRocks]

Wishing the Whiteflash folks a better time than what we've been experiencing in my house.

I'm in a Houston suburb and our "rolling blackout" lasted 12 hours. Long enough to freeze our pipes and cause them to burst in our attic. As a result, our ceiling in the master bedroom (below where the pipes froze) has collapsed (the drywall caved in, not the beams.) It was a horrible mess to clean up, wet insulation puffs everywhere, ruined hardwood floors, etc.

The plumbers in our area said it would be at least next week before they could get to us as so many are in the same boat. So no water for days and days.

At least our power is back on.

I am sorry for your troubles. Can only imagine what a nightmare that is! Stay safe until help arrives to put your world back together again!

 

[canuk-gal]

Wishing the Whiteflash folks a better time than what we've been experiencing in my house.

I'm in a Houston suburb and our "rolling blackout" lasted 12 hours. Long enough to freeze our pipes and cause them to burst in our attic. As a result, our ceiling in the master bedroom (below where the pipes froze) has collapsed (the drywall caved in, not the beams.) It was a horrible mess to clean up, wet insulation puffs everywhere, ruined hardwood floors, etc.

The plumbers in our area said it would be at least next week before they could get to us as so many are in the same boat. So no water for days and days.

At least our power is back on.

Devastating.

 

[DiaLuv]

TexasLeaguer - very nice of you to post regarding delays. Keeping you and your staff safe is more important than a piece of jewelry. Speaking as someone with a ring on order.

Runningwithscissors - I am sorry to hear about the damage to your home. May it be repaired quickly and the weather clear up.

I am a native Texan and lived in the Katy, Richmond area until my husband dragged me to Florida six years ago.

You‘ll stay safe.

 

[Dmndsr4evr11]

Dear Pricescope Community,
As Texans we were woefully unprepared for this Acrtic blast y'all sent down our way!

The whole of Sugar Land Town Square where our offices and workshop are located has been without power for days. We received an update from the property management company this morning that power still has not been restored and the center is on lockdown. So neither tenants nor FedEx can access the premises.

While we can conduct some operations remotely, even that has been spotty as many of use have lost power in our homes and connectivity to the internet. This obviously has hampered our capacity to process and fulfill orders.

We ask that everyone with any order in progress, please try to be patient with us as we work through yet another major challenge. If you are expecting a shipment and have a "drop dead" delivery date, please contact us and we will do our very best to get the order out at the earliest possible moment.

Thank you for your patience and understanding during this difficult time. We understand full well how important these orders are to everyone and we apologize for the stress this may cause.

I will post an update as soon as power is restored and operations resumed.

I hope you, the rest of WF staff and everyone affected stay safe.

 

[Dmndsr4evr11]

Wishing the Whiteflash folks a better time than what we've been experiencing in my house.

I'm in a Houston suburb and our "rolling blackout" lasted 12 hours. Long enough to freeze our pipes and cause them to burst in our attic. As a result, our ceiling in the master bedroom (below where the pipes froze) has collapsed (the drywall caved in, not the beams.) It was a horrible mess to clean up, wet insulation puffs everywhere, ruined hardwood floors, etc.

The plumbers in our area said it would be at least next week before they could get to us as so many are in the same boat. So no water for days and days.

At least our power is back on.

I’m so sorry you are dealing with this mess. Hope everything gets worked out soon and get fixed. Stay safe!